Customer Service Accounts Receivable
Resume:
Tammy Gakou
Houston, Texas 77082
********@*******.***
Profile
Accounting and Administrative assistance skilled exercising multi task skills and advance
in Microsoft Office programs. Firm administrator and problem solver, who eagerly adjust to
change, work independently and exceed expectations. Able to complete multiple priorities
and meet tight deadlines without discredit quality.
Education
DeVry University October 2006 August 2010
Bachelor of Business Administration/Concentration in Accounting
Key Skills
Experienc Accounts Payable Customer Service Multi Tasking
e with: Accounts Receivable Data entry 10 key by touch
General Accounting Research
Computer MS Word MS Outlook Oracle
Skills: MS Excel MS Access QuickBooks
MS PowerPoint MS Project Resource
Experience
TJD Transportation Accounts Receivable Clerk October
2006 June 2010
Maintain accounts including setting up new accounts.
Process cash, check, EFT’s for accounts receivable.
Invoicing/Billing.
Minimize past due accounts by research, letter, phones calls, and working with management on collection
process. Place collection calls on delinquent accounts.
Print and provide details on weekly past due accounts.
Handle and responds to customer calls/correspondence regarding accounts receivable, refunds, and general
accounting issues.
Tammy Gakou 1of2
InterContinental Houston Hotel Accounting Clerk December
2004 August 2006
Invoice/Billing.
Process billing adjustment daily; issue credit and re bill, research short pay.
Post customer payment; cash, check, credit card, wire transfers.
Print aging report and placed collection calls on delinquent accounts and reported status to manager.
Create AR accounts.
Heavy collection calls and researched companies with balance of 30 day pass due.
Respond to customer inquiries and fulfilled customer request.
InterContinental Houston Hotel Purchasing Coordinator May
2004 December 2004
Prepare and Processed Purchase Orders and or Bid request.
Approve invoices of payment, reviewed requisitions.
Post transaction to checkbook.
Order all supplies for hotel, shipping and receiving.
Assist Direct of Purchasing with all issues.
City of Dallas Accounts Payable Clerk May
1999 October 2003
Audit and reconciled payment transmittal.
Audit price agreement, mileage, cash receipt, and utility bills.
Process over 50 invoices per day with accuracy.
Interact with internal and external customers, and vendors in responding to inquiries and complaints.
Bank of America Vault Teller August
1999 June 2000
Concern directly with handling of money received and paid out (heavy cash handling) accurately follow
detailed procedures and maintained appropriate control.
Tammy Gakou 2of2
Prepare Proof for MICR substitute entries for deposit component, verified currency, and resolve simple out of
balance conditions and cash balancing.
Heavy 10 Key touch and Data entry skill.
Tammy Gakou 3of2
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