Project Manager Engineer
Resume:
Experience Summary
Strength and Abilities:
. Many years of experience on all the stages of Product Development
Lifecycle from idea to having the physical product such as Defining
the Requirements, Planning, Technology, Scheduling, Testing,
Documentation, Teams Setup, Packaging and Time-To-Market planning.
. Managed Small, Medium and Large Projects. Presented Projects Reviews
and Status from middle management to CEO levels and attended in Board
Meetings.
. Many years of experiences communicating with customers and identifying
the requirements.
. Helped companies to improve production processes by using Gap Analysis
and introducing KPIs.
. Strong technical background and Industry knowledge in Manufacturing,
Shipping, Warehousing, Supply Chain and Telecomm
. Total of 25 years of industry experience in enterprise integration of
Inventory Management, Procurements, Help Desk, Order Management,
Product Engineering, Billing and Financial Systems
. Position in both executive and technical: CIO, Project Manager,
Project Engineer, Team Lead
Product Development:
Following are list of products that I have engaged entirely in their
Software Development
Life Cycle (SDLC). Topmon. SDLC included Multi Platform product
development.
. Rapid: Transportation and Logistics application
. SeaShell: ERP, CRM, PLM product group
. OrderNet: Web based Load Utilization System for Trucking Industry
. TopMon: Network/Middleware Monitoring System.
Technical Background
. Language: Highly experienced in C++, C, C#, Visual Basic, Pro
C
. Database: Oracle, MS SQL Server
. Operating System: Linux, HP-UX, Sun Solaris, AIX and MS Windows
Server
. Communication: SNA/LU62, TCP/IP, EDI
. Middleware: Tuxedo, Top End, MQ Series
. Wireless Technology: Familiar with WAP, GSM and GPRS
. Management Packages: Familiar with mySAP and Oracle Financials
Education
. MS - Computer Science - Indiana State University May 1983
o Research: Improving Scheduler in Utilization of Computing
Resources
. MA - Physics - Indiana State University Aug 1983
o Thesis: Contraction of Intelligent Data Acquisition Peripherals
Paper and Articles
. Prevention of Heat Losses in City of Terre Haute, IN.
. How to position your company as 3PL company
Work Experiences
Pars Online (POL) Co. (Tehran, Iran)
Business: Provider of ADSL, VSat and Enterprise Services
Project: Order Management Provisioning System Utilizing MS Dynamics
Position: Project Manager Apr 2010 to Feb 2011
Environment: C#, MS Dynamics, MS SQL Server, Change Gear, Qlik
Reporting System
. Operation Department at POL was looking into management software to
monitoring and controlling of entire lifecycle of Orders from the time
they were placed to the time they were delivered. Limitation on
technical resources and increasing number of orders made scheduling
very difficult and caused many delays in installation services.
. My task was to manage gathering information about activities in each
Operation team and create a logical data flow with input and output
requirements. Collecting information was done via interviewing
individuals and groups of Stakeholders. KPIs were defined to measure
performance and methods were introduced to use KPIs to improve speed
and quality of services.
. The data from Interview sheets were converted to MS Dynamics
activities. Required entry forms created via MS Dynamics Customize
Form options and complex forms were added using C#.
. Qlik Reporting System was used to create textual and graphical
reports.
. Over 100 Services were identified and implemented via MS Dynamics.
. Benchmarks were created to measure company's performance with European
Telecommunications Standards Institute (ETSI).
Pars Khazar Industrial Co. (Tehran, Iran)
Business: Manufacture of Home Appliances
Project: Implementation of Turkish ERP, Logo Unity
Position: Project Manager Oct 2008 to Mar 2010
Environment: C#, VB.Net, MS SQL Server, Multi-Sites
. Due to limited availability of products and services in Iran, Logo
Unity ERP was selected as ERP of choice to be implemented corporate
wide (mySAP All-in-One was the first choice). My task was to manage a
team of Iranian Software developer and Turkish implementers to
identify the requirement, customize the software to fit the
requirements, convert the existing data, run applications in parallel
with existing software, Perform Quality Control over installed
software, obtain UAT and create training program for over 270 users in
all levels.
. As part of my tasks, I was involved in ERP Readiness project together
strength and weakness of company in moving into an integrated
environment and prepare pre implementation trainings programs as well
as many meetings to get user approvals for required actions.
. Attended Board Meetings to report outcome of project and progress was
made.
. ERP implementation was to be done in all Factories, Headquarter and
Main Stockroom with access to Inventory Items from over 70 retail
stores for ordering.
GroupEx (Irvine, CA)
Business: International Delivery and Money Transfer
Project: SeaShell/Opra
Position: Project Manager May 1993 to Oct 2009
Environment: C, C++, Oracle, Linux, Sun, UNIX
. GroupEx is formed from 8 different businesses focusing on fast
delivery of small packages, letters and documents to Central America,
East Asia and North America countries. With over 2,000 agents in USA,
GroupEx is the largest mail delivery and money transfer to Central
America. In 16 years of service, QLINK has provided variety of
services from application development to consulting and maintenance.
In early 1993, I worked directory with president and CEO of company to
develop strategy for fast, within 24hrs, delivery to Central America.
Later I work with team of developer to design three groups of
applications to support entire needs of business from Receiving,
Consolidation, Transport, Deconsolidation, and Distribution. GroupEx
has over 12,000 international delivery offices. Due to lack of access
to financial institutions, some of these offices play the role of bank
and deliver the money to the recipient. Due to security and specialty
required to maintain this system, I am supporting this system remotely
and travel to the sites as needed.
. Large Routing System (LRS) to support Multi-Continent, Multi-Country,
Multi-Region delivery.
. High security required by OFAC and financial regulators, BSA, are
implemented in all systems.
. Multi-Company and Multi-Branch system to supports thousands of
branches.
. Every branch is capable of entering transactions such as Delivery
Orders.
. Centralized Tracking and Customer Support System.
. Centralized database with over 12 millions of customers and over 50
million delivery addresses.
. High volume of daily orders and Money.
. EDI implementation to transfer money to banks in Central America.
. Low Amount High Volume (LAHV) Payment system to handle thousands of
checks daily.
. Specially design three tier using Sun servers as Database servers,
Lynx as application servers and windows to run client applications.
. Multi databases environment for Security Check, Reporting and daily
activities.
. Accessibility to system via Modems, High Speed Dedicated Lines and
Remote Printing.
Supercolor Digital Inc. (Irvine, CA)
Business: Provider of Large Format Digital Printing
Project: SeaShell
Position: Project Manager Aug 2005 to Apr 2007
Environment: C, C++, Visual Basic, SQL Server
. QLINK customized its ERP & CRM system, Seashell to meet Supercolor's
requirement for Sales, Financial, Human Resource and Manufacturing.
Seashell placed into full usage of June2004 and since then, QLINK has
been working closely with Supercolor to enhance the existing
functionality of Seashell while customizing it for additional
features.
Futek Advanced Sensor Technology (Irvine, CA)
Business: Manufacturing High Value Sensors
Project: SeaShell
Position: Project Manager July 2003 to Jun 2005
Environment: C, C++, Visual Basic, SQL Server
. The Futek sales strategy helped Futek with a constant growth in all
aspects of the company in the past 5 years. Due to this growth rate,
Futek's MRP system was falling short of producing acceptable results.
QLINK customized its ERP system, Seashell to meet Futek's requirements
for Sales, Procurement, Financial, Human Resource and Manufacturing.
Seashell placed into full usage as of May 2005 and since then, QLINK
has been working closely with Futek to enhance the existing
functionality of Seashell while adding more features. This project
involved in all aspects of reviewing company processes, As-Is, and
their requirements, To-Be.
QLINK Corporation (Irvine, CA)
Business: Software Development
Project: SeaShell, ERP
Position: CIO, Project Manager June 2001 to Aug 2008
Environment: C#, VB .Net, VB6, Oracle, Pro C, PL/SQL, SQL Server
. Based on the success of earlier application Rapid (Rapid sold to
another software company in 2003 after 22 successful installations),
QLINK, from beginning of 2002, created a project to develop an ERP
applications for SMB (Small-Medium-Businesses). I took the same role
as project manager to develop ERP application called SeaShell.
SeaShell design included 6 main modules (Financial, Procurement, HRM,
Production, Sales and Inventory) targeting small and medium
manufacturing and Service Oriented Companies.
. I worked in all aspect of project from initiation to planning,
executions and closing. I managed to create full Installation,
training and user reference documents.
. SeaShell design as Client/Server architecture using Oracle or MS SQL
Server as database engine. Client was designed using VB6 at first and
later it was replaced with VB.Net and C#. SeaShell was designed to
fully take advantage of Web services for any integration to third
party applications as well as integration between its own modules.
Transportation Management Systems, Inc (TMSI) (Laguna Hills, CA)
Business: Shipping, Warehousing and Trucking Software Development
Project: Rapid
Position: Project Manager, Analyst Oct 98 to Jun 2001
Environment: C, C++, Visual Basic, Oracle, Pro C, PL/SQL, SQL
Server7.0,
E-commerce, B2B, Cold Fusion, EDI, Oracle Applications
. I worked with TMSI to manage development of Rapid application, a
Logistic, Procurement and Management System for Shipping and
Warehousing Industry. My tasks include defining project
requirements, building delivery schedule, hiring and forming a
technical team to develop Rapid and work directly with management
team to review project status. Rapid development team was formed
from 12 full time employees and 5 Consultants. I receive status
reports from two Project/Lead Engineers and I also worked as
architect in earlier stage of Rapid development. As part of my
duties, I participated in all the design reviews and made sure the
design matches the company's Time/Cost requirements. I managed the
total project time; cost and delivery schedule using MS Project. I
have worked directly with the marketing team and defined testing
procedures to endorse Rapid with the known companies in the
Transportation industry. Rapid project phase I finished in November
of 2000 and then, it was installed in more than 8 sites for beta
testing.
. Rapid project offers Internet solution called OrderNet. Due to its
detailed design and requirements, I have spent majority of my time
to understand the competitions as well as the technologies. This
has given TMSI good knowledge of Internet solutions, Product
development and in general how to create eSolution in competitive
market.
. Participate in Desktop level EDI transactions for Transportation
industry (MOTOR, WAN)
First American Credco (Carlsbad, CA)
Business: Credit Evaluation Provider to Credit Reporting Companies such
Experian
Project: EDI200 (Instant Merge) Credit Reporting
Position: Lead & Project Engineer Apr 97 to Sep 98
Environment: C, C++, AIX, Informix, EDI and Sterling Mentor Map Engine
. EDI200 project was done originally by IBM Global Services (IGS). I
was joined IGS, as QLINK consultant, as consultant to develop
secure communication links between Credco and its Trading Partners
to allow Trading Partners receive accurate Credit Reports in
shortest possible time via SNA/LU62 interface. Later IGS asked me,
as Project Engineer, to manage a technical team of 5 and finish the
development of EDI200. I worked directly with Credco management
teams in multiple locations to gather and finalize all the
requirements and created a development and delivery plan utilizing
Credco IT and QA teams. By early 1998, EDI200 project phase I
finished and via this project, Credco increased its transaction
volume from 18,000 to over 110,000 transactions daily and become
number one in its industry.
. EDI200 utilized IBM MQSeries (Middle-ware Product) to handle
incoming transactions from multiple sources and distribute them
between multiple clearinghouses.
. Communicate with the Trading Partners and implement Trading Partner
requirements for EDI200, 833 and 864 forms.
. Developed SNA/LU62 interface for High Volume Transaction Trading
Partners such as banks and government agencies.
QLINK Corporation (Irvine, CA)
Business: Software Development
Project: Topmon, Monitoring System for Top End (Middleware from
NCR)
Position: Lead & Project Engineer Aug 95 to Dec 97
Environment: C, C++, Top End, Cross Platform Development, Win NT,
Solaris, HP-UX
. This was an internal project to develop a monitoring system for Top
End, next generation of Tuxedo from NCR. Top End was installed in many
large organizations such as US Postal Office, Walmart, Pepsi Co and
Amazon and it was lacking a smart monitoring system to monitor not
only the Network traffic but communications between database engine
and applications. Topmon was designed to provide customers with up-to-
date performance statistics. Topmon was created as Client/Server
applications which server originally was developed for NCR-MPRAS but
it was ported to Sun Solaris, HP HP-UX and Windows NT. Topmon Client
was running on Win95 utilizing MS SQL Server 7.
. Top End later bought by BEA and used as base to build Weblogic. BEA
later was acquired by Oracle.
. Topmon was built as joint project with ABACI Inc. ABACI was formed
from former employees of NCR Top End project
Saville Systems (Edmonton, Canada)
Business: Billing System Software
Project: Distributed Billing System (DBS)
Position: Consultant, Integrator Dec 96 to Mar 97
Environment: C, C++, NCR UNIX, Oracle SQL, Pro C, and NCR TOP END
This project as part of AT&T Global Billing Platform was created to
help Saville Systems to implement their Distributed Billing System
(DBS) utilizing NCR Top End (Middle-ware Product) and Oracle
Distributed database Engine.
Saville Systems, a Canadian based company that their main product
is Billing Systems for Telecom companies.
This implementation helped Saville Systems to handle billing
process for large Telecom Company; AT&T with over 95 million
customers, by distributing processing loads between multiple
database servers reduces the billing processing time to one third
of the original process time.
. Handled communications between Telecomm company, AT&T, and Saville
Systems to gather the requirements
AT&T, Business and Global Markets
Global Technology Solutions Division, Short Hills, NJ
Business: Telecommunications
Project: Global Billing Platform (GBP)
Position: Project Engineer Sep 95 To Dec 96
Environment: C, C++, OOP, Client/Server, NCR UNIX, Sun Solaris, HP-UX,
Oracle (SQL, Pro C/C Middle-ware (NCR TOP END, Tuxedo)
. With over 95 million customers and ever increasing needs for better
and additional services, AT&T did not have choice other than to
port its billing system from mainframe to more real time and
flexible operating system. In a Joined project, I worked with NCR
to resolve one major issue with the porting, high volume of data.
By choosing NCR hardware for this project, Top End was the best
choice to process data and route them to destinations sites. In
addition, due to availability of interface between Tuxedo and Top
End, the billing information could be routed to AT&T Customer
Support seamlessly whenever they need them. Therefore, GBP project
was created to run Billing System on the smaller Distributed
environment utilizing NCR Top End middle-ware product. I led the
Top End integration with a team of eight developers and 20 Testers
and two Technical Writers.
. During the development process I had to conduct many meetings with
the Customer Support users and analysts to identify the
requirements and build them in Multi-Tier Client/Server
environment.
. Due to the high volume of code for porting our team developed OO
API and classes to eliminate duplicate functions and provide faster
and robust programming development.
. Participate in developing Interface Specifications for other
departments such as marketing to utilize billing information for
data mining.
. Our team developed User Interface and Communications modules
between Call Center and Customer Relation Manger (CRM) and Billing
system allowing Call Centers operators to answer customer's billing
questions quickly and detailed without leaving the Call Center or
CRM applications. In addition this project helped the Customer
Relation Dept. to develop new strategy to reach Switched Customers
to other vendors and monitor customers lowering services with AT&T
based on the billing data.
American Airline (Saber Group Holding) (Dallas, TX)
Business: Airline
Project: Saber2000 Reservation System
Position: Lead Engineer Feb 95 to Oct 95
Environment: C++, OOP, Client/Server n-tier, AIX, Sun Solaris, HP-UX,
Oracle, DB2, Encina, Rational Rose
. This project was done with IBM Global Services (IGS) in Dallas. I
have participated, as QLINK consultant, in the overall design and
development of Saber2000 Pilot program as n-tier Client/Server
environment.
. Participated in design and development of prototype for Saber2000
Back-End to retrieve information from Saber system as well as all
other participants such as Airlines, hotels and car rentals
companies. Back-End was designed as object oriented module to allow
Saber2000 connects to Local and Remote databases and retrieve
information as a single data source. Encina as Middle-ware was used
to connect Saber2000 to the remote systems.
TRW Credit System (Orange, CA)
Business: Credit Reporting
Project : Copernicus (Credit Reporting System)
Position: Lead Engineer June 93 to Sep 95
Environment: C, NCR UNIX, Sun Solaris, Oracle, NCR TOP END, DB2, SNA/LU
. Developed strategy to distribute Oracle tables into multiple
servers and design access methods utilizing Top End middle-ware
product and its two-phase commit feature.
. Developed Communications API to allow TRW's Trading Partners to
access credit information regardless of their underlying
Communication Protocol.
. Worked with customer to design and develop a universal
communication interface to allow Trading Partners access the
information in the Credit System. Interfaces include the connection
to mainframe via SNA/LU62, a set of Client
Yamaha Motor Inc (Cypress, CA)
Business: Maker and Distributor of Marine and Motorcycle in USA
Project: Yamaha Dealer System (YDS)
Position: Analyst, Team Lead Mar 92 to May 93
Environment: Borland C++, Windows 3.1, DOS, Xbase Database, EDI
. Participated in design and development of Dealer Ordering System to
allow over 2,200 Yamaha dealers to create Orders using local
database and submit the Orders in batch to central site. Every
dealer site was a complete multi user UNIX site with local database
to hold Inventory, Sales and Financial information. My task was to
design and develop local applications and provide API for
communications between the local site and Yamaha Central site. API
allows two sites process new Orders via EDI transaction 850.
Borland C++ and Object Oriented concepts were used to develop this
product for DOS and Windows 3.1 operating systems. Functionalities
such as access to view stock availability information from other
dealers, centralize pricing and Local Drawing libraries to view
parts and their assembly configurations.
Automation Technologies (Woodland Hills, CA)
Business: Maker of Transportation and Logistics Software
Project: Distribution Management System (DMS), Logistics
Position: Director of Development Jan 90 to Mar 92
Environment: C/C++, Windows, DOS, SCO, HP-UX, Oracle, DB Vista, and EDI
. As a development director, I was involved in all the phases of
Design, Development and Implementation of company core product,
Distribution Management System (DMS). I participated in defining
Product Specifications, Target Platforms, Phase Definitions and
Deliveries, Scheduling, User Interface, Customer Support
requirement and managing development team. DMS was designed as
modular system to provide modules for Logistics, Financial, Human
Resource and Contact Manager. DMS was targeted for the Mid-Large
size Transportation companies with Truck Fleet. DMS supports full
implementation of EDI transactions for Transportation and
warehousing such as MOTOR and WAN.
. Developed Pilot program and designed Test, Problem Report and
Update procedures to test DMS functionality in real operational
environment with Transportation
. Companies willing to test DMS. This program later helped DMS
marketing and sales in many ways.
Micom (Simivally, CA)
Business: Telecomm Equipments
Project: Design and develop embedded drivers for telecommunication
devices
Position: MTS, Principal Engineer May 88 to Dec 89
Environment: LAN, WAN, Z80 ASM, UNIX, DB Vista Database
. My task in Micom was to design and develop and maintain embedded
drivers for the data switches and PABX boxes. I worked directly
with hardware engineers to develop required embedded code in Z80
ASM.
. Developed embedded drivers o support X.25 protocol on switches and
monitoring devices.
. I developed Network Manager in SCO XENIX to control and monitor
Data Switches and PABX using C and DB Vista (Embedded DBMS).
Eaton IMSD (Westlake Village, CA)
Business: Government Contractor
Project: Vessel Tracking System, Global Office Automation
Position: Senior Software Engineer Apr 86 To May 88
Environment: C, VAX, VMS, UNIX, LAN, WAN, RPC, SUN OS, X.400
. As a team member, I participated in developing a protocol to
interpret received commands and data into graphical objects and
display objects on the local imaging system. To reduce the network
traffic and provide fast search engine, each local imaging system
caches the received images for the future use. If image exist in
the cache, it is built from cache otherwise, it will be requested
from the central database. Proprietary Imagine devices and Sun
systems running Sun OS were used to display objects.
. As member of Office project development team, I was in charge of
developing Documents Router for very large office environment.
Office Document Routers finds
. The next recipient in the list and delivers the message along with
all the attached documents. RPC and X.400 were used to access
remote nodes and route documents.
Voicemail International (Santa Clara, CA)
Business: Voicemail Service Provider, Developer of first Voicemail System
Project: Voicemail and Voice Messaging
Position: SW Engineer May 83 to Apr 86
Environment: C, VMS, UNIX, VAX, ASM
. Developed embedded drivers for the voicemail ADC using J11 chip
assembly.
. Designed and developed complete Call Forwarding and Broadcast
Message processors.
. Enhanced the telecommunications billing system to handle high
volume transactions processing.
References:
. All the companies in this document are active and operate under the
names listed with the exception of Voicemail International that was
sold to Xerox and Eaton that was sold to Rockwell International,
Saville Systems sold to ADC, Micom sold to Nortel Telecomm,
Transportation Management System Inc. (TMSI) was sold to GroupEx Inc.
Phone numbers and names are gathered to the best of my knowledge.
Additional information can be provided per request.
. References will be provided per request.
Contact this candidate