Customer Service Manager
Resume:
Donna L. Grimsley
Longview, Texas
{903}424-2462
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Objective
To maintain a career in which I would be able to use my analytical
skills, as well as supervisory skills.
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Qualifications
Payroll, Accounts Receivable, Accounts Payable, Direct Debit, Direct
Credit, Inventory control, Controllable Expenses,
10 key, P.O.G., Merchandising, Asset Protection, Labor Percentage,
Labor Control, Cash Deposit, Multi- Phone Lines. Multi Tasking
Retaining and hiring qualified employee's. Shipping and Receiving
Profit loss reports tracking increase percentages.
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Education
G.E.D. Kilgore Adult Center 1995
Hallsville I.S.D. 1970-1982
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Relevant Experience
20 years in management, Supervisor of a min. of 15, Customer Service,
Phone Skills.
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Other Experience
Dollar General Store Manager
09-13-08 - current 34,000 salary w/ bonus 38,900.
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Sitel 12-03-07
Customer service tech and sales (Verizon Wireless)
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Store Manager Fred's Inc. 07-28-06- 11-07-
625.00 week 32500.00 yr
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Dollar General
Store Manager 10-05-05 to 07-28-06 Fred,s offered larger salary and a
newly
525.00 wk 27300.00 year Built store.
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Other Experience
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NCIC 2002-2003
International Phone Operator Offered rehire at Horaneys at larger
Amount of pay.
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Horaney's Inc.
Store Manager 1995-1998 This was a second Job and temporary.
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2003-2005
To pursue a retail career with a fortune 500 Co.
32000.00 year Dollar General
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Bingo Palace
Sales / Floor Manager 1987-2001
Non- Profit Originations Owners sold out to a company in Dallas
28500.00 year
Donna L. Grimsley
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