Manager Sales
Resume:
Karen Sue Perrin
Comstock Park, MI 49321
abhqmc@r.postjobfree.com
Career Goal: To advance in my career to a position that will allow me to
utilize all of my management, sales, accounting, office and personnel
skills with an opportunity to advance.
Employment:
04/05 to 01/09 Business / Office Manager CASE Remodeling
Human Resource functions: payroll, information tracking, orientations,
filing I-9 information, safety trainings, etc.
Workers compensation, general liability, and auto insurance tracking and
yearly audits.
Receive all incoming calls, entered and schedule leads in CASE client
tracking system (CCTS).
Accounts payable utilizing a purchase order system and inventory. Respond
to vendor inquiries.
Accounts receivable utilizing a job based system. Respond to customer
inquiries.
Journal entries pertaining to my areas of responsibility.
Sales of all time and material based jobs, with completion time of eight
hours or less.
Sales of single day simple contracted jobs.
Study specifications of contracts with Sales Representative to plan for
construction on basis of starting and completion times and staffing
requirements for each phase of construction.
Assigns projects to Home Repair Specialists (HRS) based on scope of project
and schedule. Communicates and verifies project start and completion times
to HRS and Client.
Assembles and ensures completeness of job packages for each project to be
handed over to HRS.
Creates purchase orders, material lists, special order materials, and
verify delivery dates of materials.
Maintain daily communication with HRS regarding job schedule, project
status, and progress.
Review of HRS time cards for job number accuracy and reconciles hours
worked with schedule in CCTS.
Contacts clients at job completion to ensure client satisfaction and
follows up on unfinished items.
Upon completion of contracted jobs provides clients with a personalized
written two year warranty and tracks warranties. Issues reminder cards
quarter prior to expiration.
AIA billing forms, working knowledge of lien waivers, sworn statement and
construction billing.
Creation and distribution of a variety of marketing items including a
quarterly newsletter and sales brochures.
All daily office functions: phones, faxes, office supplies, etc.
09/04 to 04/05 Temporary Office Positions Creative Financial
Services
01/04 to 09/04 Fiscal Operations Manager-Shop Services West Shore
Companies
Contract management for fire truck repairs; initiate contract, prepare
addendums and track renewal dates.
Assist customers in regards to contracts, invoices, rates and services
provided.
Issue work orders when customers call in with a service request.
Entered information from time/billing sheets into the work order system and
upload to payroll system.
Entered parts used by technicians onto the work order.
Turned work orders into invoices upon completion of job.
Implemented policies and procedures to improve information flow to and from
the shop & road crews, reducing the time between job completion and
invoicing from approximately 6 weeks down to 2 weeks.
Assisted in scheduling technicians and jobs.
Acted as payroll backup utilizing ADP and Beene Garter payroll systems.
2000 to 01/04 Staff Accountant West Shore Companies
Accounts receivable utilizing a sales order system for loose equipment.
Responded to customer inquires.
Accounts payable utilizing a purchase order system and inventory. Respond
to vendor inquiries.
Payroll utilizing ADP and Beene Garter payroll systems.
Yearly EEOC reporting to contracted agencies.
Yearly workers compensation audits.
Journal entries pertaining to my areas of responsibility.
Karen Sue Perrin
515 4 Mile Road N.W.
Comstock Park, MI 49321
abhqmc@r.postjobfree.com
1997 to 2000 Office Manager/Bookkeeper Shuart Associates
Accounts receivable utilizing a job based system. Responded to customer
inquiries.
Accounts payable, purchase order system and inventory system. Responded to
vendor inquiries.
Payroll utilizing in-house payroll system.
All payroll taxes and any resulting audits.
Directed employee orientations, filing I-9's, health insurance, and other
aspects of employment.
Yearly workers compensation, general liability, and auto insurance audits.
Journal entries and general ledger account analysis pertaining to my areas
of responsibility.
AIA billing forms, working knowledge of lien waivers, sworn statements and
construction billing.
Responsible for daily deposits, banking and petty cash.
All daily office functions; phones, faxes, office supplies, etc.
1993 to 1997 Office Manager/Bookkeeper Arrow Roofing &
Supply, Inc.
Accounts receivable utilizing a job based system. Responded to customer
inquiries.
Accounts payable, purchase order system and inventory system. Responded to
vendor inquiries.
Payroll utilizing in-house payroll system and then ADP. All payroll taxes
and any resulting audits.
Directed employee orientations, filing I-9's, health insurance, and other
aspects of employment.
Yearly workers compensation, general liability, and auto insurance audits.
Journal entries and general ledger account analysis pertaining to my areas
of responsibility.
AIA billing forms, working knowledge of lien waivers, sworn statements and
construction billing.
Responsible for daily deposits, banking and petty cash.
All daily office functions; phones, faxes, office supplies, etc.
Supervised one full-time and one part-time individuals.
401K in-house administrator- enrolling, establishing in payroll, deposits
including matchings, withdrawals, transfers & IRS reporting.
1990 to 1993 Bookkeeper Holiday Inn Hotel & Conference
Center
Accounts receivable for customers with corporate accounts and banquet
billings. Responded to customer inquiries.
Accounts payable, purchase order system and inventory system. Responded to
vendor inquiries.
Acted as payroll backup utilizing ADP's payroll system.
Journal entries pertaining to my areas of responsibility.
Developed cash management procedures for a full-service restaurant and
hotel with banquet facilities.
Responsible for daily deposits, petty cash and the hotels safe.
Supervised a part-time clerk.
1985 to 1989 Staff Accountant GNA
Accounts receivable based on patients, hours or activities completed.
Responded to customer inquiries.
Accounts payable and responded to vendor inquiries.
Payroll utilizing ADP and an in-house system.
Administrated an in-house cafeteria plan.
Directed employee orientations, filing of I-9's, health insurance and other
aspects of employment.
Yearly workers compensation audits.
Journal entries pertaining to my areas of responsibility.
Education:
Muskegon Business College, Muskegon, MI
Associates Degree: Accounting/Data Processing - GPA 3.45
Business Skills:
Competent with IBM PC and Compatibles, MAS90, Peachtree, QuickBooks,
Real World, and CLS Hotel accounting systems, ADP payroll, Excel, Word
and Publisher and much more.
Contact this candidate