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Human Resources Customer Service

Smyrna, Georgia, 30082, United States
March 16, 2011

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Christine M. Mabey, BS, PHR

**** ********* **.

Smyrna, GA 30082


Career Objective

Human Resources professional seeking a position where I can utilize my

experience and strong people skills to grow within a company.

Professional Profile

Certified Human Resources expert with seven years experience in human

resources programs, services and functions. Extensive knowledge of

employment laws, compliance issues, benefits plans, recruiting & payroll.

Key Skills

Benefits/Payroll Administration Legal Issues & Compliance

Labor/Employee Relations Staff Recruitment & Retention

HR Policies & Procedures Disciplinary Procedures

Confidential Record keeping HRMS Database Administration


PHR Certification May 2008

Kennesaw State University April 2008

> Human Resources Management Certificate Program

> Employment Law Fundamentals

> Essentials of Human Resource Management

College of Charleston, Charleston, SC June1996

> Bachelor of Science, Sociology

Anne Arundel Community College, Annapolis, MD May 1994

> Associates of Arts, Human Services

Career Experience

Stay at Home Mom 1/2003-present

Atlanta, GA

Independent HR Consulting

> Wrote HR On boarding contracts and put together all new hire paperwork

in compliance with HR laws of employment for eChain Technology,

Atlanta GA.

> Sourced and recruited an employee for direct hire position at Trans3

medical company, Atlanta, GA

> Attended SHRM Conferences and web casts to stay up to date with HR

compliance and laws.

Wachovia Bank 10/1998-1/2003

Vienna, VA

HR Staffing Coordinator

> Fielded high volume phone calls regarding HR company policies and

procedures and benefit questions from over 1000 employees and

management daily.

> Conducted teller interviews, new hire orientation, tracked STD, LOA,

FMLA, PTO, made salary changes in database and updated other personal

records, planning and forecasting turnover.

> 30% Administrative duties consisting of maintaining detail oriented

employee files, data entry into various data bases for HR and

processed bi-weekly payroll, updating employee turnover and

forecasting spreadsheet reports for HR Director.

> Successfully created and coordinated staffing schedules for 42

financial centers and 300 tellers within Maryland and Washington, DC.

> Strategically and efficiently staffed 107 financial centers in

MD/DC/VA, based on call outs from over 50 employees a day, in order to

operate and maintain excellent customer service in the bank.

> Established partner relationships with Bank leadership and management

to help discuss disciplinary actions of employees, manage daily

staffing of financial centers, and schedule training of staff.

Volt Staffing Services 11/1996-10/1998

Vienna, VA

Staffing Specialist

> Recruited candidates through advertisements and internet, reviewed

resumes, interviewed candidates, completed new hire paperwork, and placed

employees with companies that resulted in temporary or permanent hires.

> Conducted pre-employment testing and references checks.

> Established excellent client relations with companies in the Wash., DC


> Negotiated costs vs. payout in order to place our branch in the top 5

profitable offices in the US for over a year.

> Obtained a Secret Clearance to clear other employees and work with

government based agencies.


Member of SHRM-National and Atlanta

Member of HRCI

MS Word

MS Excel

MS Outlook

MS Power Point

Lotus Notes


People Soft


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