Manager Management
Resume:
Lauren A. Stotz
********@****.*** ** Kent Hall Newark, DE 19711
Education
University of Delaware
Master of Public Administration (Nonprofit Leadership/Health Policy), May
2011
B.A. in Political Science with a Minor in History, May 2009
Career-Related Experience
Ronald McDonald House of Delaware
RESIDENT MANAGER Oct. 2010
to Jan. 2011
. Directed and scheduled weekend relief managers, processed payroll, and
served as liaison between relief managers and staff
. Operated 50-room House including enforcing rules and policies, delivering
social services, property management, daily finances, public/guest
relations, and volunteer management
RELIEF MANAGER May
2009 to Oct. 2010/Jan. 2011 to Present
. Operate 50-room House while relieving Resident Manager including property
management, public/guest relations, daily finances, the enforcement of
House rules and policies, and volunteer management
. Facilitate social services, i.e. assist guests/families with
transportation, financial and emotional issues, and serving as liaison
between hospital staff and patients/families
INTERN/COORDINATOR Jan. 2008
to Aug. 2009/June 2010 to Sept. 2010
. Initiated and Managed the Family Resource Center, vital new programming
for the Ronald McDonald House of Delaware in conjunction with Nemours/AI
duPont Hospital for Children
. Secured funding for House programs and services through grant writing
with the development team.
. Managed Teen Volunteer program including scheduling and training of new
volunteers
. Created an electronic survey to gauge guests' satisfaction with House
programs and services
KIDS COUNT in Delaware
RESEARCH ASSISTANT Sept. 2009 to
May 2010/Sept 2010. to Present
. Conduct policy research on data and statistics concerning Delaware's
children and families in order to compile, produce, and distribute Fact
Books, Issue Briefs, E-Newsletters and Legislative Updates
. Update and maintain web-based KIDS COUNT Data Center database for the
state of Delaware
. Represent KIDS COUNT in Delaware at both internal and external meetings
and conferences
Office of the Child Advocate
SOCIAL WORK INTERN Jan. 2009 to Feb.
2009/Jan. 2010 to Feb. 2010/Oct. 2010 to Present
. Recruit adoptive parents for children in foster care represented by the
Office of the Child Advocate
. Gather data in cooperation with Family Court for purposes of tracking
compliance with Adoption and Safe Families Act timelines
. Compile data from child abuse trainings to assist with program evaluation
. Review records from the Delaware Children's Department to determine
whether policy issues exist or legal representation is needed
Skills
Proficient with Microsoft Office XP (Excel, Word, PowerPoint, Publisher)
Experience with SPSS and SAS Software Programs, Volgistics Volunteer
Management Database
Excellent writing, research and organizational skills
Basic level of understanding of the Spanish language with median level of
proficiency in reading and writing
Honors and Awards
University Graduate Scholar Award, University of Delaware, 2009 to
2010/2010 to 2011
MBNA/Bank of America Delaware Scholars Program, 2006 to 2009
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