PROFESSIONAL PROFILE
A highly-motivated, results-driven, straightforward, professional with a
"can do" attitude and 16+ years' experience in the area of general office
administrative operations. Managing functions within a small professional
office including accounting, records retention, purchasing, scheduling, and
PC office management applications. I have the proven ability, as a seasoned
project manager and eager problem-solver, simplifying and
conquering complicated business challenges.
PROVEN ABILITIES
V Developing process improvements.
V Integrating technology into business practices.
V Managing and coordinating administrative operations and special
projects.
V Representing the highest standards of business and professionalism.
PROFESSIONAL EXPERIENCE
A TO Z ORGANIZING PROS, INC. (Phoenix, AZ) 5/1999 - Present
Professional Organizer Productivity Consultant
Business Consulting & Professional Organizing Products and Services for
Home and Business
Selected Achievements
. Offered solutions to workflow, productivity and organizational issues.
Increased productivity somewhere between 20 to 50%. ROI $37,440.00 -
$94,500.00 per year in productivity savings.
. Integrated technology into business practices; minimized database
management, created a system for tracking customers and streamlined the
sales process. This created a savings of approximately $6,162 - $12,324
per employee, depending on the employees' tasks.
Additional Positions Held:
. Corporate Administrator, Special Projects Coordinator - Created and
implemented cost reduction programs throughout the company. Assisted in
the organization, preparation and administration of store relocation and
store openings. Recruited vendors and contractors and oversaw their
respective operations.
. Real Estate Transaction Coordinator - Created and managed filing system
for property and client files, transaction tracking and follow-up.
Provided administrative support to realtors. Created sales brochures and
business plan for real estate investors.
. Office Manager/Bookkeeper - Managed all back office and business
functions of a professional office including; accounts payable and
accounts receivable, facilities management, human resources coordination.
Wrote procedures for processes within the company.
. Pre-construction Secretary - Arranged all travel for staff of 17
including 3 Vice Presidents. Converted all documents from Novell/Corel to
Office format. Tracked and maintained records of employee/client
projects and employee benefit time.
. Administrative Supervisor - Managed all administrative operations for
small consulting firm. Tasks included tracking of all accounting
transactions; created policy and procedure manuals. Created electronic
files system to track all correspondence. Compiled information and
created proposal "SOQ" to submit. Maintained employee personnel files
including payroll and tracking of all benefit time.
. Administrative Assistant - Assisted 10 environmental engineers and
technicians. Compiled research, created color maps, scanned and inserted
pertinent information into reports. Created database files to track
client contacts, projects and proposals.
OFFICE PRODUCTIVITY SOFTWARE SKILLS
(9 - 15 years experience level):
. Microsoft Office Professional
. Adobe Acrobat Writer
. Outlook, Group Mail
. QuickBooks Pro, Quicken
. Social media; LinkedIn
Currently enrolled classes -
aBus Degree in Business Management
EDUCATION
Currently Enrolled - Rio Salado Community College, Tempe, AZ
- I am working two degrees - aBus, Business Management & AS,
Organizational Development
Santa Rosa Community Colleges, US-California-Santa Rosa Business Management
Curriculum
American College of Sports Medicine - Phoenix, AZ (Tutor) Certified
Personal Trainer
Professional affiliations / AWARDS
Dates Affiliated Role Organization
011/2008 - Present Member Naymz
06/2007 - Present Member LinkedIn
01/2006 - Present Member Faithful Organizers
01/2006 - 05/2010 Member Arizona Small Business
Association
09/2005 - 09/2005 Finalist 2005 Home Business Crown Jewel
Award
09/2004 - 07/2008 Secretary Ventana Homeowners Association
06/1999 - Present Member MWBE (Minority Women-owned
Business)
Additional skills defined
1. analyze operational or management reports or records
2. analyze organizational operating practices or procedures
3. analyze workflow
4. communicate technical information
5. compile information through interviews
6. conduct organizational studies
7. conduct training for personnel
8. confer with management or users
9. consult with staff or users to identify operating procedure problems
10. design office layout
11. design systems in cooperation with colleagues
12. develop new office forms
13. develop plans for programs or projects
14. develop policies, procedures, methods, or standards
15. develop records management system
16. direct implementation of new procedures, policies, or programs
17. evaluate office operations
18. identify problems or improvements
19. maintain records, reports, or files
20. obtain information from individuals
21. plan study of work problems or procedures
22. prepare instruction manuals
23. prepare reports
24. prepare reports for management
25. prepare workflow chart
26. recommend improvements to work methods or procedures
27. recommend purchase or repair of furnishings or equipment
28. recommend solutions of administrative problems
29. select software for clerical activities
30. study time, motion, or work methods of workers
31. understand technical operating, service or repair manuals
32. use interviewing procedures
33. use inventory control procedures
34. use oral or written communication techniques
35. work with management or employees to improve organizational system
36. write administrative procedures services manual
37. write employee orientation or training materials