Customer Service Sales
Resume:
Ana A. Carroll
**********@*****.***
Ambitious and hardworking individual, seeking a professional
opportunity with a desire
to create strong lasting relationships in sales and customer service.
Education
University of Phoenix, Virtual Campus
Currently enrolled
Basic Studies, Anticipated graduation May 2012
Northwest Vista College, San Antonio, TX
August 2007 - May 2009
Basic Studies
Americas High School, El Paso, TX
Graduated: May 2007
Professional Experience
Starbucks Coffee, Fort Wainwright, AK January 2010 to
February 2011
Supervisor
. Operate in a high transaction, fast-paced retail
environment
. Built relationships and rapport with repeat customers to
solidify their loyalty
. Responsible for closing store, tallying sales figures,
inventory, and payroll
American Eagle Outfitters, Fairbanks, AK August 2009 to
December 2009
Cashier/Sales Associate
. Excelled in Customer Service, Cross-sold products to
benefit the store's productivity and reinforce marketing
campaign
. Always provided feedback and positive suggestions for
improvements inquired by management
Buffalo Wild Wings, San Antonio, TX August 2007 to
May 2008
Server
. Maintained and balanced cash drawer for customers'
transactions.
. Took initiative in helping management with on the job
training for new employees
. Eagerly assisted management with any additional duties
Target, San Antonio, TX July
2007 to August 2007
Cashier/Hardlines
. Provided customer service in a fast-paced retail
environment
. Accountable for maintaining a balanced a cash drawer
daily
. Established and maintained professional relationships
with co-workers and customers alike.
Additional Skills and Professional Recognition
. Proficient in MS Office products
. Fluent in spoken and written Spanish in addition to
English
. Proficiency and Professionalism award, AAFES, May 2010
. Excellence Award, AAFES, January 2011
Contact this candidate