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Customer Service Sales

Location:
San Antonio, Texas, 78254, United States
Posted:
March 16, 2011

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*** A. *******

**********@*****.***

(915) ***-****

Ambitious and hardworking individual, seeking a professional

opportunity with a desire

to create strong lasting relationships in sales and customer service.

Education

University of Phoenix, Virtual Campus

Currently enrolled

Basic Studies, Anticipated graduation May 2012

Northwest Vista College, San Antonio, TX

August 2007 - May 2009

Basic Studies

Americas High School, El Paso, TX

Graduated: May 2007

Professional Experience

Starbucks Coffee, Fort Wainwright, AK January 2010 to

February 2011

Supervisor

. Operate in a high transaction, fast-paced retail

environment

. Built relationships and rapport with repeat customers to

solidify their loyalty

. Responsible for closing store, tallying sales figures,

inventory, and payroll

American Eagle Outfitters, Fairbanks, AK August 2009 to

December 2009

Cashier/Sales Associate

. Excelled in Customer Service, Cross-sold products to

benefit the store's productivity and reinforce marketing

campaign

. Always provided feedback and positive suggestions for

improvements inquired by management

Buffalo Wild Wings, San Antonio, TX August 2007 to

May 2008

Server

. Maintained and balanced cash drawer for customers'

transactions.

. Took initiative in helping management with on the job

training for new employees

. Eagerly assisted management with any additional duties

Target, San Antonio, TX July

2007 to August 2007

Cashier/Hardlines

. Provided customer service in a fast-paced retail

environment

. Accountable for maintaining a balanced a cash drawer

daily

. Established and maintained professional relationships

with co-workers and customers alike.

Additional Skills and Professional Recognition

. Proficient in MS Office products

. Fluent in spoken and written Spanish in addition to

English

. Proficiency and Professionalism award, AAFES, May 2010

. Excellence Award, AAFES, January 2011



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