Customer Service High School

Allison Elizabeth Heard

*** *. **** *** ****, #**8

Houston, TX 77056

Cell: 281-***-**** email: *-*****@*******.***

SUMMARY Persistent, proactive, and versatile professional that thrives

on a challenge, and always eager to learn new skills.

Pursuing a career in a fast paced working environment,

offering an opportunity to acquire new skills as well as

professional growth and development.

EXPERIENCE

05/08 - Present Baseball USA

Houston, TX

Receptionist/Office Assistant

. Answer phones and direct calls

. Schedule lessons

. Administrative assistance to include reports in Excel

and communications in Word

. General clerical duties to include filing, faxing,

cleaning

. Excellent customer service to include checking visitors

in/out, and sales of equipment

02/11 - Present Corestaff

Houston, TX

Administrative Clerk/Receptionist (temporary assignments)

. Answer multi-line phones and direct calls

. General office duties as assigned

SKILLS Microsoft Word, Excel, PowerPoint, Outlook; Adobe Photoshop,

multi-line telephone systems, Printers, Fax Machines, and

Scanners.

EDUCATION

08/10 - Present Houston Community College

Houston, TX

08/09 - 05/10 University of Mississippi

University, MS

Associate of Arts

2005 - 2009 Memorial High School

Houston, TX

Diploma

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