Customer Service Health
Resume:
*** ******** ****, ******** *******, OH ***** 440-***-****
*****.*****@*****.***
Jamie Grano
Objective
To obtain a position in customer service that involves helping others
Experience
Sept. 2009 - The Greens Nursing and Rehab Lyndhurst, OH
Current Center / Fountains Assisted Living
Business Office Assistant
All Business Office functions for The Fountains Assisted Living
Residents and The Greens Nursing and Rehabilitation Center.
Enter all patient information and insurance information, billing and
collections of resident accounts, tracking of residents' accounts,
helping resident apply for Medicaid, perform administrative tasks and
complete other projects as assigned.
Knowledge of the rules and regulations of the state and Ohio laws.
Communicate through ECIN computer system with other hospitals
regarding possible admissions.
June - August Cleveland Clinic Center for Cleveland, OH
2009 Rehabilitation
Administrative Intern - Contact Dan Blechschmid
Observation of experienced administrator and other health
professionals in the organization
Performance of administrative tasks and complete assigned projects.
Learning of CCF computer systems and programs.
April - June 2009 Nationwide Better Health Solon, OH
Intern - Contact Mike Merk
Work one on one with clients to better their employee's health to
maximize their working efficiency.
Observing all company departments to see how the company performs
business.
Performed onsite presentation for clients' employees.
June - August The Greens Nursing and Rehab Lyndhurst, OH
2008 Center
Intern - Contact Terry Sombat
Observed administrative duties and responsibilities.
Assisted in helping to plan activities for residents.
Helped with interviews potential employees.
Observed how the facility was run by spending time with each
department.
Education
Fall 05- Spring Ohio University Athens, OH
09
Bachelors Degree of Science in Health
Health Service Administration
Long Term Care Administration
Relevant Course work: Human Biology, Computer Science, Intro to Health and
Lifestyle Choices, Alcohol Tobacco and Other Drugs, Intro to Health Care
Organizations, Community Health Epidemiology, Public Speaking, Medical
Terminology, Human Relations, Intro to Nutrition, General Psychology,
Psychology of Adulthood.
Extra Curricular Activities
America College of Health Care Adminstors - Vice President (April 2008 -
April 2009)
Ohio University Student Alumni Board (September 2006 - June 2009)
Future Health Care Administers (FHCA); Ohio University (2008 - 2009)
References
SUSAN ETOWSKI
The Greens Nursing and Rehab Center
Director of Admissions
1575 Brainard Road
Cleveland, OH 44124
(216) 401 - 4099 (cell)
Relationship: Co-worker
DAN BLECHSCHMID, LNHA, MHA
Center for Rehabilitation & Post Acute Care
Neurological Institute
Regional Skilled Nursing Administrator
9500 Euclid Ave. C 21
Cleveland, OH 44195
*******@***.***
Relationship: Internship Advisor
Contact this candidate