Customer Service Sales Representative

RESUME

Sylvia Barreto

**** *. ***** ****. . *** Angeles, CA 90007 . United States

Cell phone: 760-***-****

PERSONAL DATA

Date of Birth November 7th, 1985

Place of Birth Lima, Peru

Identification Card F1762965

Passport 2521362

OBJECTIVES

I am willing to collaborate with the objectives of growing and expansion of

a company, applying my knowledge and experience in a job position where

planning, organization, direction and control will be needed and required.

EDUCATION

University : Universidad Tecnol gica del Per

Administraci n y Negocios Faculty, Lima Peru

High School: Private Educational Center "Saco Oliveros", Los Olivos

Private Educational Center "Beata Ana Maria

Javouhey" Callao

Elementary School: Private Educational Center "Beata Ana Maria Javouhey"

Callao

DEGREES AND ACHIEVEMENTS

Professional Degree in Business Management by Universidad Tecnol gica del

Peru Lima - Peru in 2007.

Business Management Graduate by Universidad Tecnol gica del Peru Lima -

Peru in 2006.

Foreign Trade and Customs specialist by Juris Aduanas Advisers and

Consultants in Foreign Trade and Customs Lima - Peru in 2006.

LANGUAGES

Spanish: Fluent (Native language)

English: Fluent (Conversation, reading and writing - Advanced Level)

INFORMATICA

Intermediate Level of Microsoft Word, Excel, Power Point, Project and

Access.

WORK EXPERIENCE

I INSTITUTION UNI HOSIERY CO. INC

OFICCE 3829 S. Broadway st. Los Angeles CA

PERIOD Jan 2010 - Present

CHARGE Sales Representative

FUNCTIONS -Being in charge of hispanic customer's accounts.

-Following up with customer's sales,

setting goals and target items monthly.

-Arranging nationwide and worldwide

shippings of merchandise with trucking companies and UPS.

-Setting up wholesale prices and

arranging payment terms and conditions.

-Keeping up with the market prices and

trends in order to prepare reports.

NSTITUTION GRUPO SCHARFF - FedEx

OFICCE 3350 Elmer Faucett Ave. Callao

PERIOD May 2008 - Present

CHARGE Imports and Customs Agent - Customer Service

FUNCTIONS -Informed customers about the status of their

international shippings as well as receiving merchandise

held by Customs

-Handled requested documentation for

Customs Clearance of Cargo and Courier shippings.

-Assisted customers regarding Import and

Export regulations by all kinds of merchandise.

-Scheduled pick-ups

-Use of the International FedEx Cosmos

system

INSTITUTION LEXICON MARKETING PERU

OFICCE 2142 Primavera Ave. Santiago de Surco

PERIOD January - Now currently 2008

CHARGE Bilingual Agent of Operations Support

FUNCTIONS -Interacted with Sales Department in order to resolve

issues related to contracts.

-Processed claims and requests through

FedEx U.S.A Representatives about shipped packages and

missing COD's

-Set up Call-tags through FedEx

-Confirmed delivered packages in the

System

-Kept reports updated.

INSTITUTION FICA TOURS Travel Wholesalers and Tour Operator

OFICCE 2899 Collins Avenue Apartment 1505 Miami Beach FL

33140

PERIOD January - March 2004

CHARGE Manager Assistant

FUNCTIONS -Confirmation and cancellation of Reservations with

hotels

and Recreational places of the city.

-Brochures updating

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