Chris R. Gordon
Sycamore, IL 60178
Home: 815-***-**** / Cell: 312-***-****
**********@*********.***
A dynamic, 24/7, Human Resources professional with Multi-Site; Management;
Generalist; Implementation; Recruitment; Benefits; Employee Relations; and
Compliance experience.
EXPERIENCE
Microdynamics Group 06-2008 to 01-2011
Printed & Electronic Billings provider and presort services; Annual Sales =
$100 million plus
Senior Human Resources Manager (four locations, across 4 different states):
. Responsibilities include: Member of the Executive Leadership Team,
Recruitment (office & non-office), Benefit design and administration,
Payroll, Worker's Compensation, 401k administration, and
certification, audit, & legal compliance
. Provide support role to executive management team on key aspects of
the organizations Human Resource policies, objectives, and initiative
for all business units. Leading the HR and payroll staff in providing
Human Resource and administrative generalist support for all employees
across four locations.
. Played key role in merger of two companies in regards to
organizational development, company culture, company policy, state
requirements, benefit unification and employee transition. Built the
entire HR department from scratch!
. ADP & HRIS Implementation: Automated HR administrative and record
keeping functions. Administrator for all ADP functions/programs
including Pay expert (payroll), EZ-labor (time & labor management),
HRB (HRIS), 401k Administration, and Cobra.
. Unified all locations on one platform and data base for all HR,
Payroll, and Time & Labor management applications. Added employee
kiosk's at all locations for self - service access. Negotiated 35%
company wide discount on all ADP services.
. Automated Vacation Accrual and employee Garnishment & Lien process for
all locations. Added direct deposit option and automated employee time
off request process.
. Created new employee policy manual and benefit plans to unify all
company locations on same plan & policies. "One Company One Plan".
Lowered 2010 annual premium renewal rate by 12% through plan
adjustments, broker and vendor changes.
. Assisted with creation and implementation of new 401k plan to unify
all locations to one plan with same eligibility requirements and plan
options (employer match).
. Helped eliminate company reliance on Temp employee services for
Production swing and hiring needs (cost reduction). Provided full
cycle recruitment (on boarding & off boarding). Created Job
descriptions for all main positions.
. Key member of both the Safety and the Security councils.
. Obtained SAS70 Certification by creating policy, procedures, and
controls for all HR related functions.
Del Global Technologies 06-2007 to 06-2008
Manufacturer of radiographic imaging systems & electronic components;
Annual Sales = $50 million plus.
Human Resources Manager (three locations, over 300 employees across two
states):
. Responsibilities include: Recruitment, Benefit design and
administration, Payroll, Worker's Compensation, Federal/State/Local
employment laws, Safety, Compensation, Performance Management,
Training, and Employee Relation issues. Assisted SOX implementation.
. ADP Implementation: Automated HR administrative and record keeping
functions. Administrator for all ADP functions/programs including
Payexpert (payroll), E-time (time &labor management), HRB (HRIS),
401k, Cobra, and FSA. Implemented and launched employee Self-Service
website for employee access to their personal, benefit, and work
related data.
. Ensure compliance with local, state and federal relegations, such as
EEO, FLSA, ERISA, ADA, and FMLA. Provided Administration for both
Workman's Comp and Disability programs.
. Work with management to develop both long-term and short-term
strategies to achieve corporate objectives to create "one company, one
policy". Including H1B applications for "China Initiative".
. Build/strengthen the organization, by increasing its capabilities and
developing a culture of high performance. Completed Lean Supervisor
training. Direct and administer activities related to health and
welfare benefits, retirement benefits, payroll, compensation program,
training, worker's compensation, HRIS and corporate policies.
. Design, develop and recommend changes to the benefit programs, Annual
Enrollment, compensation structure, and policy and procedure manuals
annually. Identify cost savings and/or efficiency alternative(s) to
current programs in place. Implemented Wellness program, Perfect
Attendance program, Dress Code, Smoking Policy, and "Time-off" policy.
. Manage performance appraisal system and succession planning. New
channels for professional and non professional staff. Implemented
company wide Performance review policy and procedure.
. Serve as a resource regarding safety and OSHA requirements. Created
and implemented both Safety Policy manual and Safety Committee.
Organized CPR and First Aid training for select employees.
. Developed, implemented, and monitored department budget.
Hewitt Associates 06-2004 to 04-2007
Human Resources outsourcing services to Fortune 500; Annual Sales = $3
billion plus.
Benefits Analyst: 08-2005 to 04-2007
. Ongoing health & welfare processing and Subject Matter Expert
(including: Medicare, Retirement, New Hire, Cobra, and Data files) for
Fortune 500 client
. Strong knowledge and understanding of client plans and provisions
. Data file processing and job scheduling/monitoring, mainframe
administration, HRIS processing, Excel, ADB2, Plan Sponsor Sight
. Developed and maintained Summary Plan Descriptions (including issue
resolution research)
. Basic regulatory and legislative knowledge (HIPPA, Section 125, Cobra,
etc.)
. Develop simple SQL scripts for data analysis (query)
Client Service Associate: 06-2004 to 08-2005
. Level 4 Client Service Associate Fortune 500 Benefits Center (daily
employee issues for Health & Welfare/DB), On Floor Supervisor, Client
team Health & Welfare Subject Matter Expert (plans/policies/125
rules), and also a team leader and Problem solver.
. SWE team member, Connections team member, Team analyst for carrier
updates,
. Client issues (including assisting the Advocacy and Benefits Review
teams),
. 2006 Annual Enrollment Pod supervisor (10-2005 to 01-2006), New hire
training,
. Client team Call Flows, Newsflash, and Reference Database
Administrator
. TBA administrative skills, currently job sharing with Plan Management
in daily duties (Employee issues/ Workflow Projects/ Personal
Communications review).
Walgreens:
08-1995 to 09-2003
Store Manager (Annual Sales = $6 million)
. Daily business operations and Supervision of 40 plus employees,
. Customer service, Problem solving, Hiring, Training, Performance
review,
. Payroll, Human Resources, Inventory control, Loss prevention,
Promotions,
. Weekly Key Point Index review/Action, Accounts payable, and Business
planning
EDUCATION
Villanova University, PA.
Certificate in Professional Human Resources
University of Miami, FL
Bachelors in Business Administration (Management & Financial Organization)
SHRM member
PHR Certification