Customer Service Manager

Location:

Posted:

March 16, 2011

Robin Gebhardt

Kennesaw GA. ****4

******@***.***

Education:

. 1990 -Carl Sandburg College-Basic Computer Applications

Experience:

April 2005-october 2010: Product Specialist/ Hy-Vee Food Store

. Oversee all incoming product from outside vendors (ensure proper quantity

and cost)

Enter invoices in the computer

Take care of vendor price changes

Take care of special orders

Customer service (Take care of any customer needs)

Inventory Control-Cycle Count

Cashier

January 2001-October 2010: School Bus Driver/ West Prairie School District

. Perform daily maintenance checks on buses

Deliver children to and from school and sporting events

October 2000-April 2005: Assistant Kitchen Manager/ Hy-Vee Food Store

. Train new department employees on department policies and county health

codes

Prep and coordinate food line and caterings

Supervised department employees while maintaining an organized work

environment

Provided a quality product while ensuring superior customer service

June 1999-October 2000: Owner/ Manager of B'ville Bowl

. Ordered and received supplies

Daily bookwork

Daily equipment maintenance

Prep and delivered a quality product while maintaining customer service

Wrote employee schedule

Supervise employees to assure county health code guidelines

Skills:

. Supervised 15-20 employees (wrote schedule, assigned specific work

duties, followed county guidelines to ensure a safe work environment)

Owned my own business and have learned every aspect of business

Proficient in Microsoft word and Outlook

Use RPM Daily (Hy-Vee's Inventory and pricing system)