Customer Service Manager

Location:

Posted:

March 17, 2011

Michelle Casto ** Private Drive ***

Proctorville, Ohio 45669

Job Applying For:

Education:

Graduated from Huntington East High School 1979.

Marshall University 1 year-Business major

Past Employment:

Dairy Queen Restaurant in Proctorville, Ohio. December 2007-January

2011

Owner, operator of this Dairy Queen restaurant. I owned and managed this

restaurant for three years. During this time I ran register, trained new

employees, hired, scheduled, ordered supplies, ran a budget, handled all

payroll, monthly reports to corporate Dairy Queen, advertising, pricing,

and gave great customer service to all customers, etc.

Monty's Pizza of Barboursville, West Virginia 2006-2007

Owner, operator of the Monty's Pizza. I owned and operated this restaurant

until we sold it in 2007. During this time I gave great customer service,

ran register, hired, trained, scheduled, ordered supplies, ran a budget,

handled all payroll, monthly reports, advertising, pricing, cooked product

etc.

Macy's Department Store, 1999-2006

I worked in the accessories department when I started. I gave great

customer service to all customers, sold product, ran register, trained new

hires, and assisted manager on several duties. Went to Merchandising

department from there. In did this department, I got the weekly ads ready

for the next week, gave great customer service, did weekly markdowns,

pricing, and trained new employees also.

References:

Debi Reynolds-Commercial Real Estate Agent and Counselor- 1-304-417-

2332

Todd Kincaid- Pastor, Sanctuary of Grace Church, Proctorville, Ohio, 1-