Management Medical
Resume:
Patricia Bernstein-Chupkov
Burbank, CA 91505
********@*****.***
PROFESSIONAL EXPERIENCE
January 1999 - Present Claims Supervisor - Professional Liability
Claims
Norcal Mutual Insurance, Pasadena CA
. Training and supervision of claims adjusters
. Investigation, management and resolution of medical malpractice claims
including determination and evaluation of coverage, liability and
damages, setting
reserves, presentation of cases to NORCAL Claims Committee, assigning
and
monitoring of defense counsel, attendance at settlement conferences and
trials.
. Detailed case presentations to NORCAL Board of Directors as well as
claims and risk
management presentations to insured including hospitals, clinics and
large groups
. Knowledge of patient safety, risk management, governmental & regulatory
standards/requirements/guidelines related to risk management and medical
malpractice
. Knowledge of quality management/improvement principles, methods &
techniques
May 1991 - January 1999 Senior Claims Investigator
Norcal Mutual Insurance, Pasadena CA
. Conducted in person investigative interviews with insureds concerning
medical
malpractice cases including completion of detailed written reports of
cases for defense
counsel and internal review.
. Monitoring and management of malpractice cases working closely with
experts, defense
counsel and insureds to ensure appropriate resolution. Attendance at
mandatory
settlement conferences and trial with limited settlement authority.
January 1990 - May 1991 Daybreak Shelter for Homeless Mentally Ill
Women
Santa Monica, CA
. Outreach worker, case management for shelter residents
EDUCATION
Masters Health Law, UCSD San Diego, CA (Current part-time enrollment)
- Expected Graduation - Winter, 2011
BA, Liberal Arts, 1991 - Antioch University, Marina del Rey, CA
Certified Professional in Healthcare Risk Management (CPHRM)
***References Available Upon Request***
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