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Customer Service Sales

Location:
Florence, SC, 29501
Posted:
March 17, 2011

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Resume:

Katria Boulware

*** ********* ** *** *

Florence, SC 29501

843-***-****

OBJECTIVE:

To acquire a position as a Business Professional utilizing the education as a graduate of accounting and work experience acquired.

EDUCATION:

BBA in Accounting:

Francis Marion University, Florence, SC 2006 – 2011 (Graduating May 2011)

Related Course Work: Financial Management, Cash Management, Financial Reporting I, II, III;

Continued ACH Training Conferences and Payments Conferences; Continuous completion of BSA/OFAC

Compliance examinations.

CAREER PROFILE:

• Detail-oriented, efficient and organized professional with moderate experience in accounting systems.

• Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.

• Excellent written and verbal communication skills.

• Highly trustworthy, discreet and ethical.

• Resourceful in the completion of projects, effective at multi-tasking.

EXPERIENCE:

Health Facilities Federal Credit Union, Florence, SC 2008 – Present

Accounting Assistant

• Performed accounts payable, accounts receivable, and payroll functions.

• Managed vendor accounts, generating weekly on demand cheques.

• Monitored and recorded company expenses.

• Ensured compliance with accounting deadlines.

• Performed general office duties and administrative tasks; provided telephone support.

• Managed the internal and external mail functions.

Health Facilities Federal Credit Union, Florence, SC 2007 – Present

Bank Teller

• Effective communication skills and inter-personal skills.

• Provided excellent customer care and carried out cash drawer reconciliation tasks.

• Ability of multitasking in a fast-paced environment, while maintaining an emphasis on quality.

• Contribution made to the improvement in office operations and/or customer service.

• Consistent presentation of a professional image, both on the phone and in person.

JcPenney Inc., Florence, SC 2005 – 2007

Sales Associate

• Provided support to the sales team, ensuring all sales and service objectives were met.

• Generated repeat business through successful client follow-up.

• Extremely productive in a high volume, high stress, environment.

• Responsible for balanced cash draw at close of shift.

ACTIVITIES AND HONORS:

• Member of Delta Sigma Pi; Recipient of African-American Faculty/Staff Coalition Scholarship.

SPECIAL PROJECTS:

• Created a projected 3 year business plan through PowerPoint presentation for a chosen company.

• Created Web Page and Business writing portfolio

COMPUTER SKILLS:

Microsoft Word, Excel, PowerPoint, Outlook Express, Microsoft Windows XP and Microsoft Office XP Professional.

REFERENCES:

Sheila Britt (Supervisor)

Controller

843-***-****

Email: abhqgy@r.postjobfree.com

Dr. Brad Johnson (Professor for 5 courses)

Accounting Professor FMU

815-***-****

Email: abhqgy@r.postjobfree.com

Darlean Sellers (Colleague)

Operations Consultant

843-***-****

Email: abhqgy@r.postjobfree.com



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