Customer Service Sales
Resume:
Katria Boulware
Florence, SC 29501
OBJECTIVE:
To acquire a position as a Business Professional utilizing the education as a graduate of accounting and work experience acquired.
EDUCATION:
BBA in Accounting:
Francis Marion University, Florence, SC 2006 – 2011 (Graduating May 2011)
Related Course Work: Financial Management, Cash Management, Financial Reporting I, II, III;
Continued ACH Training Conferences and Payments Conferences; Continuous completion of BSA/OFAC
Compliance examinations.
CAREER PROFILE:
• Detail-oriented, efficient and organized professional with moderate experience in accounting systems.
• Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.
• Excellent written and verbal communication skills.
• Highly trustworthy, discreet and ethical.
• Resourceful in the completion of projects, effective at multi-tasking.
EXPERIENCE:
Health Facilities Federal Credit Union, Florence, SC 2008 – Present
Accounting Assistant
• Performed accounts payable, accounts receivable, and payroll functions.
• Managed vendor accounts, generating weekly on demand cheques.
• Monitored and recorded company expenses.
• Ensured compliance with accounting deadlines.
• Performed general office duties and administrative tasks; provided telephone support.
• Managed the internal and external mail functions.
Health Facilities Federal Credit Union, Florence, SC 2007 – Present
Bank Teller
• Effective communication skills and inter-personal skills.
• Provided excellent customer care and carried out cash drawer reconciliation tasks.
• Ability of multitasking in a fast-paced environment, while maintaining an emphasis on quality.
• Contribution made to the improvement in office operations and/or customer service.
• Consistent presentation of a professional image, both on the phone and in person.
JcPenney Inc., Florence, SC 2005 – 2007
Sales Associate
• Provided support to the sales team, ensuring all sales and service objectives were met.
• Generated repeat business through successful client follow-up.
• Extremely productive in a high volume, high stress, environment.
• Responsible for balanced cash draw at close of shift.
ACTIVITIES AND HONORS:
• Member of Delta Sigma Pi; Recipient of African-American Faculty/Staff Coalition Scholarship.
SPECIAL PROJECTS:
• Created a projected 3 year business plan through PowerPoint presentation for a chosen company.
• Created Web Page and Business writing portfolio
COMPUTER SKILLS:
Microsoft Word, Excel, PowerPoint, Outlook Express, Microsoft Windows XP and Microsoft Office XP Professional.
REFERENCES:
Sheila Britt (Supervisor)
Controller
Email: ******@*****.***
Dr. Brad Johnson (Professor for 5 courses)
Accounting Professor FMU
Email: ********@*******.***
Darlean Sellers (Colleague)
Operations Consultant
Email: ********@*****.***
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