Customer Management

Acacia DeVinck

**** ****** ****** *** #* San Francisco, CA 94133 425-***-****

********@*******.***

Education:

University of Colorado at Boulder, Boulder, CO May 2010

Bachelor Degree: Sociology

Developed an instinctive understanding of community dynamics

Intensified my passion for helping others succeed

Charles University, Prague, CR Summer 2009

CIEE: Study Abroad Program

Proficient at accepting and adjusting to new and unfamiliar settings,

peoples, and cultures

Experience:

Metclub: Metallica Community, San Rafael, CA Oct 2010-Dec 2010

Intern

Administered and managed merchandise for the Metallica community

Packaged and shipped merchandise to fans around the world

Assisted in holiday events and social activities for the Metallica

community and their clients

Supplied and controlled inventory of new products arriving daily

Proactive in building relationships with the Metallica community

Frequently took the initiative to supervise any unattended side projects

available

Pei Wei Asian Diner, Boulder, CO Jan 2010-Jul 2010

Server

Performed as a server and cashier in a fast passed restaurant

Resolved disputes pertaining to customer satisfaction

Managed the register, while directing all phone calls and repeatedly

taking orders

Enthusiastically greeted every customer, developing excellent customer

service etiquette

Various Families 2004-Present

Nanny

Worked as a nanny for many families, helping with transportation,

homework, basic domestic jobs, and overnight stays

Applied and developed my time management skills

CPR Certified: Adult, Child & Infant

Special Skills:

Computer Skills

Proficient in PC and Mac: Word, Excel, PowerPoint, Photo Editing

Social Media Sites: Facebook, Twitter, etc.

Other Skills and Interests

Personable, outgoing, and patient

Well organized and creative

Passion for design, photography, film, and music

Contact this candidate