Manager Administrative Assistant
Resume:
Martha Schneider
** ******* ***, *******, ** ****0 609-***-****( ****************@***.**
Summary of Qualifications
Bicultural and bilingual professional with experience in international
business consulting, research, project management and relationship-
building. Goal-oriented leader and team builder who performs well in multi-
national environment. Adept at strategic planning and customer service.
Experienced in providing effective and comprehensive support to clients and
senior executives. Superior organizational skills and ability to present,
instruct and motivate.
Professional Experience
American Chamber of Commerce (AmCham) in Germany, Frankfurt, 8/2002 -
Germany 2/2011
Manager, Business Services 5/2006 -
2/2011
. Provided consulting, information and support services for over 3,000
members and partners of AmCham Germany with regard to business
operations and investment activities in the U.S. and Germany
. Acted as the first point of contact for businesses expanding to the
U.S. or Germany and liaison between companies to build more effective
business relationships
. Developed strategies for the Business Services Department
. Devised and expedited projects with partners to further bilateral
trade relations, support clients' businesses and promote the U.S. and
Germany as investment locations
. Collaborated on successful launch and coordination of U.S.-German
internship program
Specialist, Business Services 1/2005 -
5/2006
. Enhanced and developed information offering and services
. Promoted client's marketing presence through cooperation platforms and
services
. Arranged meetings, conceptualized agendas and implemented strategies
for the business committee
. Resolved clients' inquires in transatlantic business and trade
relations
Assistant to the General Manager 8/2002 -
12/2004
. Provided executive-level administrative support to the General Manager
with a demonstrated ability to meet demanding deadlines
. Organized meetings, events, travel and presentations for the General
Manager
. Handled General Manager's daily mail, calendar and files
. Administered and calculated General Manager's monthly travel expenses
. Responsible for external and internal correspondence in English and
German, including composing and editing correspondence on behalf of
the President
. Answered and screened phone calls for the General Manager and
organization's President
. Coordinated EDP for the entire office, purchased office machines and
managed their maintenance
. Developed and maintained protocols, databanks and records
. Regulated process of hiring personnel
. Trained new employees
. Organized and prepared all relevant information for and acted as
liaison among employees, the organization's representatives and
members to ensure proper communication
. Coordinated special projects for the General Manager and
organization's President
. Attracted and retained clients
. Directed inquiries and maintained cordial relations with
organization's members and the public
Additional Experience
Teacher of English as a Second Language (ESL) 1/1998 -
8/2002
Eloquia GmbH, Frankfurt, Germany 1/1998 -
8/2002
School of Adult Education, Frankfurt, Germany 2/1998 -
6/2002
Lehrerkooperative, Frankfurt, Germany 1/1998 -
12/1998
. Devised, led and guided ESL courses for adults and children
. Motivated students to take charge of their own learning and set their
own goals
. Certified as a European Language Certificate Tester and TOEIC Tester's
Assistant
Administrative Assistant
PricewaterhouseCoopers, Frankfurt, Germany 2/1998 -
3/1998
. Interned as an administrative assistant in the Human Resources
Department during the semester break
The Lewis School of Princeton, Princeton, NJ 3/1997 -
9/1997
. Supported principal by answering phones, sorting mail and assisting
visitors
. Maintained and updated student files, records and other documents
. Operated as point of contact for teachers, parents, students and
external service providers
Internships and Student Assistant Experience
Johann Wolfgang von Goethe University, Frankfurt, Germany 2/2001 -
12/2002
. Edited, translated and proofread texts for the African Studies
Department
E.M. Adams Gallery 397, Lambertville, NJ 3/1997 -
9/1997
. Provided gallery and studio services for the artist during the
internship
Pemberton High School, Pemberton, NJ 3/1997
. Taught German for beginners in an eight week, evening program for
children
Johann Wolfgang von Goethe University, Frankfurt, Germany 11/1995 -
6/1996
. Tutored English discussion groups, managed language laboratory and
proctored TOEFEL exams
Volunteer Work
American Forces Network, Frankfurt, Germany 2/2001 -
12/2002
. Produced radio spots and reported cultural information to U.S. armed
forces Germany-wide
Education
Johann Wolfgang von Goethe University, Frankfurt, Germany
Master of Arts, English Literature; Minors: Art History & African
Linguistics (2002), GPA: 3.9
The College of New Jersey, Trenton, NJ
Bachelor of Arts, English Literature; Minors: Fine Art & German
(1996), GPA: 3.88
Skills
. MS Office Suite, Macintosh ClarisWorks, Macintosh MacWrite, Word
Perfect, Sadi, Typo 3
. Fluent in English and German, working knowledge of Spanish, Swahili
and Hausa
References
Citigroup Global Markets Deutschland AG & Co. KGaA
Fred B. Irwin
Vice Chairman
President of the American Chamber of Commerce in Germany
Reuterweg 16
60323 Frankfurt
T 011 49-69-136*-****
F 011 49-69-136*-****
www.amcham.de
American Chamber of Commerce in Germany
Dr. Dierk Mueller
General Manager
Boersenplatz 7-11
60311 Frankfurt
Germany
T 011 49-69-929***-**
F 011 49-69-929***-**
E ********@******.**
www.amcham.de
American Chamber of Commerce in Germany
Katrin Utzinger
Specialist, Business Services
Boersenplatz 7-11
60311 Frankfurt
Germany
T 011 49-69-929***-**
F 011 49-69-929***-**
E *********@******.**
www.amcham.de
Eloquia GmbH
Martin Spitta
Kaiserstra e 10
60311 Frankfurt
Germany
T: 011 49 69 230020
F: 011 49 69 233920
E: ****@*******.***
www.eloquia.com
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