Administrative Assistant Health Insurance

Avanella Cambridge James

***-** ***** ******

Rosedale, NY 11422

(718) - 213- 4653 H. (516) -270-6743 C.

*********@*******.***

SUMMARY OF SKILLS

. 4 years professional experience in administrative duties.

. Can work independently, a team player, time management skills and well

organized.

. Self-motivated, reliable, analytical problem solving and event

planning/coordinating.

Proficient at Advanced Microsoft Excel and Microsoft Word.

Knowledge of Microsoft Access, Microsoft Power Point, Microsoft Outlook,

Adobe software and Graph Prism.

. Industries: academia, non-profit, healthcare, corporate/telecom and

consumer products/pharmaceutical.

EXPERIENCE

The Tempositions Group of Companies

Queens Hospital Center, Jamaica, NY

Coordinator/Clerical Associate, Ambulatory Care

07/2010-Present

. Direct out-patients between three clinics for their procedures.

. Schedule patients for procedures according to doctors and Nurse

Practitioner patient quota.

. Prepare patients' charts for pre-admission testing (PAT) and for the

PAT Nurse.

. Handled large volumes of incoming/outbound calls, mailings and patient

walk-ins.

. Conduct health insurance validations of patients' using external

affiliated healthcare provider.

. Perform data entry using MS Excel and scheduling using PTRAC and Unity

softwares.

. Work with healthcare software: HHC Advantage, Quadramed CPR and

Quadramed Ultiview.

The Ronald Mc Donald House of Long Island, New Hyde Park, NY

Front Desk Receptionist Assistant - Volunteer

08/2009 -Present

Greet and record visitors and residents.

Escort newly registered residents to their rooms.

Ensure the guest/resident rooms contain all the necessary items.

. Handle incoming telephone calls and direct them to relevant personnel.

. Copying and light filing.

. Handle walk-in donations both cash and in-kind.

Caisse International Ltd, New York, NY

Administrative Assistant/Secretary

09/2004 - 03/2008

. Managed office during absence of the Managing Director/CEO.

. Provided full telephone coverage, copied and faxed documents.

. Handled daily correspondence, received and shipped packages.

. Assisted with travel arrangements and ran errands.

. Coordinated annual office fire and safety inspections with contracted

vendor.

. Building Fire Safety Representative for office floor.

. Met and greeted clients/visitors.

New York Hospital Medical Center of Queens, Flushing, NY

Administrative/Clerical Volunteer, Nursing Unit/Emergency Department

10/2000 - 02/2001

. Provided efficient telephone coverage.

. Assisted and attended to families, staff and patients needs.

. Filed patients documents and doctors notes.

. Delivered and picked-up pharmaceutical requests.

. Transported biological samples to laboratory for analyses.

Research Foundation CUNY

City University of New York Medical School, New York, NY

Research/Technical Assistant, Department of Microbiology/Immunology

10/1999 - 07/2003

. Organized laboratory in an orderly manner.

. Ordered relevant laboratory supplies.

. Trained and supervised new students in laboratory techniques.

. Performed DNA repair studies on various strains of yeast.

. Generated reports and Power Point presentations on experimental results.

EDUCATION

M.B.A. Finance, Edinburgh Business School

Tentative Graduation Date: June 2014

B.S., Chemistry, University of the West Indies, St. Augustine, Trinidad

First Class Honors

PROFESSIONAL DEVELOPMENT

Microsoft Excel 2007 Baruch College, CUNY October 2009

Advanced Microsoft Excel 2007 Baruch College, CUNY November 2009

Microsoft Access 2007 Comprehensive Baruch College, CUNY March 2010

Microsoft Power Point New York University July 2010

Intuit Quickbooks Queens College, CUNY August 2010

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