Customer Service Sales
Resume:
L. Elaine Morris
**** **** *** *******, ******* *0168 • 404-***-**** • *************@*******.***
Professional Receptionist/Administrative Assistant
Strong interpersonal and communication skills
Detail oriented, organized and multifaceted with supporting background and education capabilities
Areas of Expertise
• Excellent Oral and Written Communication
• Ability to Work Independently or Group Setting
• Strong Knowledge of Office Equipment
• Multi-line, High Volume Switchboard Operation
• Key focus on Prioritizing and Time Management
• Organization and Attention to Detail
Computer: Proficient in MS Office applications (Word, Excel, PowerPoint, and Outlook)
Familiar with Lotus Notes & Social Networking Sites
Hard Working with ability to Multi-task, Dependable, Loyal, Positive Attitude
Professional Experience Summary
Boutique Administrator/Assistant 2010
Fashion Café
• Organize, prioritize and complete various administrative tasks
• Maintain website
• Provide customer service
• Develop marketing/promotion material
• Ensures routine administrative functions are properly coordinated and submitted in a
timely fashion
• Process orders
Receptionist 2007
Risk Placement Services, Inc.
• Greeted office visitors
• Answered and directed phone calls to appropriate personnel
• Organized and distributed incoming and outgoing mail/shipments
• Provided administrative support to office personnel
• Maintained conference room and reception area
• Assembled and filed correspondence
• Composed and responded to emails
Sales Associate/Operator 2005
Target Corporation
• Handled multi-line phone system with high volumes of incoming calls
• Scheduled interviews with potential candidates for employment
• Assisted customers with product selection and purchase on sales floor
• Generated sales using creative sales techniques
• Ensured excellent customer service
Education
American InterContinental University, Atlanta, GA 2005
Bachelor of Fine Arts
References
Arlette Panel-Ross Risk Placement Srv. Co-worker *************-****@******.***
Jennifer Walker Risk Placement Srv. Co-worker **********@*******.***
Jessica Vega Fashion Cafe co-worker 678-***-****
Michele McArthur Fashion Cafe ********@***.*** 678-***-****
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