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Customer Service Sales

Austell, Georgia, 30168, United States
March 17, 2011

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L. Elaine Morris

**** **** *** *******, ******* *0168 • 404-***-**** •

Professional Receptionist/Administrative Assistant

Strong interpersonal and communication skills

Detail oriented, organized and multifaceted with supporting background and education capabilities

Areas of Expertise

• Excellent Oral and Written Communication

• Ability to Work Independently or Group Setting

• Strong Knowledge of Office Equipment

• Multi-line, High Volume Switchboard Operation

• Key focus on Prioritizing and Time Management

• Organization and Attention to Detail

Computer: Proficient in MS Office applications (Word, Excel, PowerPoint, and Outlook)

Familiar with Lotus Notes & Social Networking Sites

Hard Working with ability to Multi-task, Dependable, Loyal, Positive Attitude

Professional Experience Summary

Boutique Administrator/Assistant 2010

Fashion Café

• Organize, prioritize and complete various administrative tasks

• Maintain website

• Provide customer service

• Develop marketing/promotion material

• Ensures routine administrative functions are properly coordinated and submitted in a

timely fashion

• Process orders

Receptionist 2007

Risk Placement Services, Inc.

• Greeted office visitors

• Answered and directed phone calls to appropriate personnel

• Organized and distributed incoming and outgoing mail/shipments

• Provided administrative support to office personnel

• Maintained conference room and reception area

• Assembled and filed correspondence

• Composed and responded to emails

Sales Associate/Operator 2005

Target Corporation

• Handled multi-line phone system with high volumes of incoming calls

• Scheduled interviews with potential candidates for employment

• Assisted customers with product selection and purchase on sales floor

• Generated sales using creative sales techniques

• Ensured excellent customer service


American InterContinental University, Atlanta, GA 2005

Bachelor of Fine Arts


Arlette Panel-Ross Risk Placement Srv. Co-worker


Jennifer Walker Risk Placement Srv. Co-worker


Jessica Vega Fashion Cafe co-worker 678-***-****

Michele McArthur Fashion Cafe 678-***-****

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