Customer Service Manager

Brooke Williams.

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** *. **** ****** ( Wheatley Heights NY, 11798 (

631-***-**** ( ***************@***.***

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Objective

I am seeking a career where I can utilize my Bachelor's Degree in Mass

Communications-Television Production and my Master's Degree in

Communication Arts while pursuing my passion for film and television

production.

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Skills

Windows OS Avid Newscutter, Avid Media Manager

Mac OS Avid Xpress Pro

Final Cut Studio (Final Cut Pro, Avid iNews

Motion, Compressor, Soundtrack, DVD Internet Navigation and Research

Studio Pro) Skills

Adobe Master Suites (Premiere, After 70 WPM

Effects, Photoshop, Encore, Social Networking and Blogging

Dreamweaver) Knowledge

Microsoft Office (Word, Excel,

Powerpoint,)

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Experience

The RO. Show (Cablevision Public Access Long Island)

9/10- Present

Writer / Director

. Research hot topics and popular trends to develop up-to-date show

content.

. Direct and edit a broadcast quality 30-minute weekly access show.

. Write episodes, Host stand ups and jokes.

. Acted as a liaison meetings between show host and production team.

YO! Raps Magazine

9/10- 12/10

News Editor / Life Style Columnist

. Research and monitor news wires and internet to gather information

related to Urban/Pop culture.

. Compose copy while adhering to strict deadlines.

. Anticipate and identify emerging trends in fashion, technology,

travel, and beauty.

The Wendy Williams Show New York, NY

Production Intern

2009

. Assisted the production staff, as well as other personnel.

. Assisted the production management team with the day-to-day task of

executing a live show.

. Assisted the audience department with booking and confirming audience

members for upcoming shows.

. Maintained guest green rooms.

. Assisted Production teams with research for upcoming shows.

WNYW Fox 5 New York, NY

Avid Editor

6/08-11/08

. Edited Teases, VO's and, SOT's, for morning and evening Newscasts.

. Assembled anchor packages, taking in feeds from Satellite/Microwave

truck.

. Formatted video for air (audio, color-correction, etc.).

Planned Parenthood Hempstead, NY

2001-2007

Center Assistant

. Provided excellent customer service to patients in compliance with

overall Planned Parenthood mission, goals and in compliance with

federal and state regulations.

. Provided basic patient education and counseling for reproductive

health issues including birth control and pregnancy prevention, sexual

behavior risk reduction, pregnancy options.

. Managed the front desk, acting as front desk reception, new patient

registration, scheduling appointments, processing financial

eligibility assessments for government subsidy.

. Administered basic on-site lab tests and processed patient checkout.

. Handled Administrative tasks including but not limited to; faxing,

filing, records management, reception, package handling and

photocopying.

MTV New York, NY

Internship in Production Management Department

2004

. Acted as an Assistant in the Department that oversees the business and

financial aspects of a television production.

. Performed administrative tasks including but not limited to, answering

phones, processing invoices, obtaining guest releases and premise

permits, processed and maintained T&E reports.

. Handled and maintained pitch logs.

. Worked on first episode of Laguna Beach.

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Education

New York Institute of Technology, Old Westbury, NY 2009 - MA, Communication

Arts

. On-air host of Black Out Radio Show on NYIT Radio while enrolled.

Lincoln University, Lincoln, PA 2005 BA, Mass Communications- TV Production

. Music Director and On air Personality on WWLU 88.7 FM while enrolled.

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Affiliations

. WGA-East

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