Customer Service Data Entry
Resume:
Sharon Brown
Stockbridge, GA 30281
*************@*****.***
OBJECTIVE Seeking a position that would offer the best
opportunity to utilize my working
experience in a
challenging environment with the ability to learn and grow
within a corporate
setting.
QUALIFICATIONS
. 2 years of Clerical experience.
. 8 years of outstanding Customer Service Skills.
. 8 years of Data Entry experience, and types 45 wpm.
. 2 years of Medical Front Office Secretarial skills.
. 4 years as a Filing Clerk. Knowledge of PACS system.
. 2 years of Dietary Aide experience.
WORK EXPERIENCE
05 / 2010 - 02/2011
Carters Warehouse Distribution McDonough, GA
Picking and Packing
Associate
Pulling the items off the
shelf, sorting the items and recounting to make sure all
the products on the order
request are ready to be packed, scan merchandise, and
fold clothing verifying the
status of the items being packed,, label boxes,
ensuring that all aspects are
managed and carried out efficiently.
10 / 2007 - 08/2009 The
Department of Driving Services McDonough, GA
General Office Clerk
Provided clerical support
in the Validation Department, managed and verified
data entry, keyed in notes,
updated customers change of address, corrected
errors, sorted, organized,
preparation / processing of sensitive documentation,
prepared and assigned large
volume of mail to the mailroom, exchanged written
out information into numeric
and alpha codes on customer's tickets. Managed
calls and promptly forwards
them to appropriate person, emailed, faxed, made
copies of documents and other
clerical job assignments assigned by supervisor.
12/2000 - 12/2006 The
Hospital of Saint Raphael's New Haven, CT
Imaging Specialist, and Front
Office Scheduling Receptionist
Filed, sorted, and stored all films,
ensuring films labeled correctly with patient's
name. Updated and created
radiology film jackets. Assisted physicians in
preparation with x-ray films.
Requested and mailed films to physician offices
and health care facilities,
maintained logbooks tracking all incoming and
outgoing films. Performed as a
front office receptionist. Greet patients, schedule
radiology procedures registered
and checked patients in and out. Obtained
necessary patients demographics
and medical insurance information, managed
inbound and outbound calls and
escort patients to appropriate areas monitor
patient flow waiting times. Also
performed some light clerical work, faxed and
made copies of documents.
07 / 1998 - 12 / 2000
Dietary Department-Dietary
Aide
Worked on food tray line, provided
assistance to the cook in the preparation and
service of meals. Assist in
arranging tray cards, loading food carts, and serving
meals meet scheduled meal and
snack times, Wash and stored dishes in the dish
room, also performed in the
cafeteria as a cashier, setting up the dining room
and serving residents, managed
the salad bar, followed cleaning schedules and
performed cleaning duties as
scheduled.
SKILLS Proficient with Microsoft Word, Word
Excel, moderate with Outlook,
PowerPoint and Access.
EDUCATION
01/1993-01/1995
Adult & Continuing Education New Haven, CT
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