Medical Assistant Customer Service
Resume:
Anna M. Casciani
Chula Vista, Ca 91911
**********@*******.***
OBJECTIVE:
To obtain a position within the health care industry where my training and excellent customer service experience will be
fully utilized.
MEDICAL SKILLS:
Vital Signs Vacutainer Blood Drawn Urinalysis
Syringe Blood Drawn Butterfly Blood Drawn Injections
Capillary Puncture Snellen Chart Blood Sugar
Spirometry CPR/AED Certification Hematocrit
Hemoglobin HIPAA Certification EKG
SPECIAL QUALIFICATIONS:
-Positive attitude, professional, and eager to learn new procedures
-Knowledge of principles and processes for providing patient services
-Proficient in administrative and clerical systems
-Knowledge of information and techniques needed to treat injuries
-Determined, honest, and fast learner
EXPERIENCE:
11/09- 11/10 Chula Vista Physicians Group
Chula Vista, CA Front Desk Administrator/ Patient Services
-Greet patients
-Answer multi-line phones
-Schedule patients
-Manage patient flow
-Check and verify insurance
-Check and distribute messages accordingly
-Reorder office supplies
-Keep front office clean
-Charting, filing, faxing, and photocopying documents
-Collect co-pays
-Prepare patient charts
09/08- -2/10 BJ’s Brewhouse
Chula Vista, CA Hostess/Takeout
-Greet guests
-Seat guests
-Answer phones
-Take food orders
-Get food order ready for pickup
-Take payment
-Receive and send out faxes
-Run food
-Restock host/takeout desks
03/09- 11/09 Medical Resources Staffing
San Diego, CA Medical Assistant- Temp
-Perform vitals
-Room patients
-Answer phones
-Clean instruments
-Greet and check patients in/out
04/08- 09/08 Dr. Andrew Kulik, D.O.
San Diego, CA Medical Assistant
-Prepare patients for examination
-Perform vital signs, weigh, measure patients
-Maintain examination rooms and ensure properly stocked
-Administer Injections
-Perform phlebotomy, EKGs, Throat Cultures and process for lab pickup
-Charting, filing, and photocopying documents
-Answer multi-line phones
-Schedule patients
-Prescription refills
EDUCATION:
08/07- 04/08 United Education Institute
Chula Vista, CA Medical Assistant Diploma
Community Service Award
09/02-06/06 Castle Park High School
Chula Vista, CA Diploma
References Available Upon Request
Contact this candidate