Customer Service Vice President

Magen E. Petit

PO Box **** ( Biddeford, ME ****5 ( Phone: 207-***-**** (

***********@*****.***

Communications Specialist II DCFL 13028

. Energetic, dynamic, motivational professional with more than six years

of internal and external communications experience.

. Respected employee of corporate communications. Conceptualize and

orchestrate communications for campaigns that effectively reach

several lines of business.

. Secure on-going success with strong communication skills, impeccable

relationships, and keen abilities in planning and goal setting.

Skills

. Corporate Communications

. Customer Service

. Intellectual Intelligence

. Interpersonal Skills

. Listening Skills

. Organizational Intelligence

. Public Speaking

. Research

. Telephone Skills

. Time Management

Professional Experience

TD Bank, Portland, ME

Assistant Vice President of Internal Communications, (April 2009-current)

. Speechwriting for CEO/President of TD Bank, which employs 25,000

employees from Maine to Florida with more than 1,250 stores.

. Research, write, edit, and coordinate copy for Internal

Communications, including: employee success stories, internal

communication notes and memos, intranet news, employee quarterly

magazine, and feature stories.

. Write Daily News Brief by tracking media coverage and securing

clips and approvals for use from media outlets.

. Administrator access for intranet folder, trained and managed the

intranet through integration, and posted stories on the intranet

using SR2 and TeamWOW! software.

. Upload photos to TD Bank's online employee photo gallery.

. Attend weekly teleconferences with co-workers in Toronto, Canada

and Mount Laurel, NJ.

. Research, write, edit, and coordinate internal communications for

the Special Olympics Be a fan and Summer Reading Program campaigns.

. Create memos for upcoming events, promotions, and discounts for

either selected groups of employees or all employees of the

company.

. Travelled to Toronto for a Q3 meeting for the CAPA department and

frequently travel to Mount Laurel, NJ for training and meetings.

The Weekly Sentinel, Wells, ME

Editor, (November 2005-April 2009)

. Helped create and establish the weekly newspaper in the southern

part of York County. Began with covering two towns at just 12 pages

and quickly evolved into covering 16 towns with more than 90,000

readers at 56 pages.

. Managed five staff reporters and sent them to cover events, conduct

interviews, and take pictures.

. Developed promotional materials, including but not limited to staff

profiles, advertising rates, and demographics.

. Maintained the newsroom and monitored social media activity.

. Worked very closely with graphic artists in putting together the

layout of the newspaper along with articles and graphics/pictures.

. Conducted several interviews a week along with meeting strict

deadlines for articles. Wrote and edited numerous articles and

press releases a week. Proofread the paper before sending it off to

print. Attended and wrote for sporting events and captured the best

moments of the game through pictures.

. Proficient in finding out needs and providing solutions under tight

deadlines.

. Created advertisements to help the graphic artist using Adobe

Photoshop CS3.

. Account advertising representative for local businesses, working

with people in creating the perfect ad for their company, and

making sure it gets published in the desired space.

Journal Tribune, Biddeford, ME

Account Advertising Representative/Staff Writer/Sportswriter, (June 2005-

December 2005)

. Managed advertising accounts for local businesses in six towns in

southern Maine.

. Interviewed business owners and featured them in one of two weekly

newspapers, Saco Bay Voice and Making It At Home.

. Attended sporting events, interviewed coaches and players, met

strict deadlines for daily newspaper. Took phone calls from coaches

calling in their statistics of the games played and logged them in

the Brief Sports section as well as the box scores.

Volunteer Efforts

. Special Olympics Summer Games (June 2010)

. Beach 2 Beacon 10K (August 2010)

. Goodwill GoodGuides Youth Mentoring Program (January 2011-current)

Education

University of Maine Orono, Orono, ME

Bachelor of Arts in Journalism (2005)

Emphasis: Broadcast Journalism GPA: 3.5/4.0

Select Courses:

Intro to Mass Communication, History of Mass Communication, Writing

for the Mass Media, Mass Media Law and Regulation, Seminar-Media

Ethics and Issues, News Writing and Reporting, Broadcast Newswriting

and Reporting, Radio News Practicum, Techniques of Video Production,

Programming and Criticism of Electronic Media, Advances Electronic

Reporting and Production, Internship with WLBZ-2 NBC affiliate, and

Introduction to Photoshop CS4.

Computer Skills

. Microsoft Word, Excel, Powerpoint, Publisher, and Access

. Adobe Photoshop CS4

. Adobe InDesign CS3

. Internet Explorer, Mozilla, Firefox, Safari

. HTML coding

Certifications

Currently studying to become a Certified Personal Trainer - NASM

Adult CPR/AED and First Aid - American Heart Association (September

2010)

Affiliations

Organization of Competitive Bodybuilders (OCB)

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