Customer Service Representative
Resume:
Dora Rivas
*** ******* **, *** *, Hackensack, NJ 07601
4193
Objective: To obtain a challenging entry level position which will allow
me the opportunity to experience diversified knowledge.
Experience:
Hudson County Division of Welfare
Jers
ey City, NJ
Human Service Specialist 1 Bilingual (Case
worker).
March 2003 to
July 2008
Assist client with recertification, updates and changes to case.
Determined eligibility for continuation of Medicaid, Food Stamps and Cash
assistance.
Hudson
Toyota
Jersey City, NJ
Assistant
Manager/Receptionist
April 2006 to September 2008
Receipting money for vehicle down payments.
Ran credit for approvals.
Filed license plates and send letter to customers for pick up.
Filed and entered into computer up-tickets of customer information.
Assisted in supervision of receptionist.
Fountain of Salvation
Church
Jersey City, NJ
Receptionist
May 2001 to March
2002
Answered and routed all incoming calls.
Entered offering contribution into the computer systems.
Organized and prepared events and worked with groups.
Prepared flyers, banners, programs, and invitations for events.
Lacor Mechanical Systems,
Inc
New York, NY
Word Processor
January 2000 to May 2001
Answered and routed all incoming calls.
Typed proposal letters and general letters.
Handled all correspondence.
Logged in all building plans that arrived.
Designed business cards for employees.
Contempo
Casuals
Jersey City, NJ
Customer Service Representative
June 1998 to January 1999
Assisted customers with purchases.
Handled large amounts of cash on a daily basis.
Opened shipments and prepared visual displays.
Hudson County Community College
Jersey City, NJ
Secretarial Assistant for Student
Affairs
October 1995 to April 1998
Maintained department files on a daily basis.
Typed outgoing and interoffice correspondence and memos.
Answered and routed all incoming calls.
Assisted students with admission and financial inquires.
Received applications for registration and transfers.
Education:
Hudson County Community College
Jersey City,
NJ
Associate Degree in Liberal
Arts
June
1998
James J Ferris High
School
Jersey City,
NJ
Graduate
June
1994
Hudson County Vocational Technical
School
North Bergen,
NJ
Graphic
Arts
1990-
1991
Skills: Microsoft word, Excel, PowerPoint, Publisher, Print Shop, Corel
Draw, Membership Plus typing and data entry.
Languages: Fluent in English and Spanish
Activities: 1996-1998. Chief Editor of H.C.C.C. Year Book.
1997- Treasurer of Women's Awareness
Organization.
References: Available upon request
Contact this candidate