Customer Service Process
Resume:
Marion L. Arndts, FPC
Dayton, OH 45424
*************@*******.***
OBJECTIVE
• A self motivated, results oriented Payroll Administrator with a Fundamental Payroll Certification
and with strong accounting experience. Recognized for my dedication to customer satisfaction.
Expertise in processing a multi million dollar company payroll with deadlines and with accuracy.
Additional expertise’s include ADP software, 10 key adding machine and payroll accounting.
WORK EXPERIENCE
Payroll Administrator
09/2008 – Present, Eurand Inc. (Vandalia, OH)
• Process Bi Weekly payroll using ADP software for 315 people.
• Manage time/attendance system for all hourly employees on 3 shifts.
• Assist in administering health and welfare plans, including enrollments, terminations and billing.
• Process payroll for stock option payments when employees exercise stock options.
• Manage the resolution of employee inquires related to payroll and benefits.
• Maintain HR information system records and develop/create reports on a regular basis for all levels
of management.
• Conduct new hire orientation and benefit enrollment of new hires.
• Manage the payroll filing system by separating and organizing payroll.
• Annually verify accuracy of W 2’s and insure they are in accordance with the federal guidelines.
• Administer drug test on a random basis to all employee’s on 3 shifts.
Cash Coordinator
01/2007 – 09/2008, PaySource USA (Dayton, OH)
• Maintain Accounts Payable & Receivable.
• Post daily cash sweep transactions.
• Process ACH wire transfers for over 30,000 employees.
• Assist with multi state SUTA and Withholding tax returns for 50 states.
• Process 940 and 941 payments for a multi million dollar company.
• Process end of year tax documents for multi state.
• Upload and transfer files for positive pay.
• Process weekly, bi weekly, monthly & semi monthly payroll using Great Plains software for 50
separate companies.
• Account reconciliation for 8 bank accounts.
• Office Manager
01/2001 – 12/2006, Authorized Cellular (Huber Heights, OH)
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AP/ AR/ Payroll for 5 companies.
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Use QuickBooks to process all payroll and invoices.
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Manage rental properties to include collecting rent and setting up appointments for repairs.
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Travel to different stores to deliver inventory, audit cash drawers and pick up paperwork.
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Balance all bank accounts on a weekly basis.
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Process all payroll taxes on a semi weekly basis.
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Do all marketing for the cellular company in the form of paper and radio.
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Sales of cellular phone and accessories.
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Marion L. Arndts Page 2
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Assembly
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09/1997 – 01/2001, Delphi Automotive (Moraine, OH)
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Assemble small parts on an assembly line with a three man rotation.
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Set up, repair and operate large machines to make coil housings.
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Worked overtime and worked 1st, 2nd and 3rd shifts.
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Loan Specialist
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06/1994 – 09/1997, Wright Patt Credit Union (Fairborn, OH)
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Money handling and balancing cash drawer on a daily basis.
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Customer service to include in person and on telephone.
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Accept applications to approve or deny credit.
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Process deposits and cash checks daily.
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Teller/ Bookkeeping Clerk
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04/1989 – 06/1994
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Process daily deposits and cash checks for bank customers.
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Handle cash and balance cash drawer daily.
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Balance ATM machine.
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Balance all official bank accounts on a daily basis.
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Process all direct deposits that come into the bank for customers.
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Data entry for all new accounts and loans opened.
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Research and correct all errors on customer accounts.
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Education
2010 APA, Fundamental Payroll Certification
2001 H & R Block, Tax Preparation Course
1993 Clark State, Various Business Classes
1989 Tecumseh High School, General Curriculum
Reference
• Rev. Rick Shoemaker 937-***-****
• Donna Lawson 937-***-****
• Debbie Woods 937-***-****
• Jennifer Moore 937-***-****
• Tammy Baughcum 937-***-****
ADDITIONAL INFORMATION
Available for all shifts, extended hours and weekend assignments.
Contact this candidate