KAREN WANT
Phoenix, AZ **032
Cell: 602-***-****
Email: *******@*****.***
SUMMARY
Administrative Assistant with extensive experience supporting operations and project management
departments. Major strengths in organization and detail, excellent communication skills, and the ability to
work both independently and as part of a team. A dependable professional who takes pride in her work and
has a “Can Do” attitude.
In the process of achieving Certified Administrative Professional (CAP) certification through International
Association of Administrative Professionals (IAAP).
TECHNICAL SKILLS
SOFTWARE: Microsoft Products: (Word, Excel, PowerPoint, Outlook, Project, and Access),
Adobe 9 Pro-Extended, Internet, Deltek, Remedy, Visio, WinZip, Remote
Access Server, PAL, VPN, McAfee, Remote Desktop, and SAP
PROFESSIONAL EXPERIENCE
AZTEC Engineering, Phoenix, Arizona June 2008 – December 2010
Administrative Assistant/Project Administrator
Worked with Vice Presidents, Project Managers, Engineers, Designers, and Drafting Technicians providing
administrative, production, and technical support.
• Coordinated the design process, which entailed predetermined milestone plans to be submitted to the
client and others involved in the project.
• Coordinated meetings and appointments via Outlook, which frequently included major corporate
clients.
• Collected, assembled, distributed and tracked project deliverable documents, agency/stakeholder
review comments, and time-sensitive contracts.
• Provided administrative support for post design services; worked closely with the Project Manager
on post design service procedures; coordinated, distributed and tracked all responses to questions and
submittals from the contractor; maintained accurate logs and document control entries to ensure timely
responses and successful retrieval from files when needed.
• Preparation of general correspondence such as transmittal letters, invoices, expense reports, and
memos.
• Created and tracked reports in Excel.
• Answered multi line phones and prioritize mail for Vice President and Manager’s review and/or action .
Schwab Institutional, Phoenix, Arizona February 2008 – May 2008
Temporary/Contract Work
Administrative Assistant
Managed the logistics of the SOLUTIONS training project.
• Exercised discretion in the handling of confidential data and time sensitive material.
• Prepared presentations and client deliverables.
• Calendar management and meeting coordination via Outlook.
• Documented meeting minutes.
• Updated open action items log.
KAREN WANT Page 2
Mercer, Phoenix, Arizona September 2007 – January 2008
Temporary/Contract Work
Administrative Assistant
Worked with the Principal and a group of Consultants for the Pharmaceutical department providing
administrative support.
• Scheduled and handled all aspects of domestic travel.
• Managed, organized, and distributed all incoming executive correspondence.
• Handled complex calendar management and meeting coordination via Outlook.
• Demonstrated the ability to handle multiple projects/processes simultaneously in order to
meet guidelines and deadlines.
• Provided key support role in processing client billings, invoicing, expense reports, budgeting,
and project management process.
ENTELLUS, INC., Phoenix, Arizona May 2006 – August 2007
Administrative Assistant
Worked with the Senior Vice President and Project Managers of Private Development providing
administrative, production, and technical support.
• Answered multi line phones and prioritize mail for Vice President and Manager’s review and/or
action.
• Provided key support role in processing client billings, invoicing, expense reports, budgeting, and
project management process.
• Edit/assembled reports.
• Tracked projects (i.e., Excel spreadsheets) which required daily attention to detail and minutes.
• Set up and maintained database for technical reference materials.
• Scheduled appointments and meetings at the request of project managers.
OFFICEMAX, Itasca, Illinois July 2005 – March 2006
Administrative Assistant
Worked with the Business Performance, Strategy and Training and Organizational Development departments
providing support for senior-level management personnel and assistance to internal customers.
• Scheduled all aspects of international travel.
• Coordinated, tracked, and distributed human resources and accounting forms.
• Demonstrated the ability to handle multiple projects/processes simultaneously in order to
successfully meet guidelines and deadlines.
• Coordinated meetings and appointments, which frequently included major corporate clients.
• Demonstrated proficiency in making independent decisions, analyzing data, and developing
presentations.
Administrative Assistant March 2005 – June 2005
Worked three months on temporary assignments which included administrative support and customer
service.
SIEMENS BUILDING TECHNOLOGIES, Buffalo Grove, Illinois 1991 – 2004
Worked various positions which included Administrative Assistant, Associate Support Coordinator, and
Software Licensing Coordinator.
EDUCATION
Davenport College, Grand Rapids, Michigan
Associate Degree in the Executive Secretarial Curriculum
MEMBERSHIP
Member 2010 – International Association of
Administrative Professionals (IAAP)