Customer Service Representative
Resume:
Rose Borba
Fishers, IN *****
Objective To obtain a position that will allow me the opportunity to use
multi-tasking and problem solving skills in the service of both
internal and external customers making their customer service
experience both satisfying and enjoyable.
Experience 2008-Present Advanced Control Products Cincinnati, OH
Accounting/Shipping
• Process accounts payables and receivables, collections, bank
deposits, invoicing
• Customer order entry and purchase order entry for customer order
fulfillment.
• Obtain weights & dimensions for large shipments, request quotes,
complete bill of lading
• Answer phones and direct callers to sales people
1998-2007 Salin Bank & Trust Indianapolis, IN
Deposit Operations Specialist
• Operated bank Federal Reserve systems for wire transfers
and other electronic transactions
• Compiled and transmitted reports for Government Agency
(Federal Reserve, IRS, etc.)
• Cross-trained to assist and cover other areas in deposit operations
as needed (illness, vacations, etc.)
• Assist internal and external customers with research and account
information
• Trained others in deposit operations duties including wire
transfers, research and adjustments
1996-1998 First of America/National City Bank Indianapolis, IN
Customer Service Representative
• Assisted in helping customers with buyout transactions
• Processed account transactions
• Opened new accounts
• Balanced and audited branch accounts monthly
Special skills/ interest
• Over 15 years in the customer service field
• Knowledge of Microsoft and Quick books software
• Ability to multi task and micro manage self and others
Contact this candidate