Customer Service Assistant

**** ******* ****** #**** • irving, tx *****

Phone 972-***-**** • E mail ****.***@****.***.***

Maxi Hunter Bay, B.A.

Qualifications Summary of

Able to work with a wide variety of people, from children to the mentally ill. Research

qualifications in the areas of cognitive and health psychology.

Skill Sets

Exceptional customer service skills

Quick study, with an ability to easily grasp and put into application new

ideas and concepts

Clerical experience

Experience with programs like SPSS, SAS and Microsoft Programs

Education

1995 1999 Buffalo High School Buffalo, TX

2002-2006 Navarro Junior College Corsicana, TX

2006 2009 University of Texas at Arlington Arlington, TX

2010 present 12 hours of graduate experience learned in the areas of

statistics and applied psychology.

Professional experience

Research Assistant Worked for Dr. Angela Dougall. Duties included collecting

and entering data for experimental research. We are currently working on a

study that influences exercise behavior. We have designed interventions in order

to get people to lead a more healthy lifestyle.

Research Assistant Worked for Dr. Timothy Odegard. Duties included

collecting data for experimental research and working with the data collected on

dyslexic and non reading impaired children.

Graduate Research Assistant did research under the guidance of Dr. Andy

Baum, researching social awareness and social stigmatization.

Graduate Research Assistant: Currently doing research under Dr. Timothy

Odegard. I am researching social awareness and social stigmatization, and have

designed a scale to identify individuals suffering from a lack of social

awareness. These people need help adjusting to life outside of the hospital. I

have learned much expertise in SPSS and Microsoft office. I have learned how

to identify brain structures on an mri and analyze a multitude of data, from

continuous variables to diffusion tensor imaging data.

Bay Consulting Services clerical and financial duties

Highlights:

I have entered and analyzed a multitude of data for The University of Texas at

Arlington in various labs. Currently, I have designed a scale of measurement to

identify people suffering from a lack of social awareness. These are people who

cannot adjust socially after traumatic events, such as those suffering from brain

injury or cognitive deficits. This scale identifies individuals who need help in

this area. I am currently designing social adjustment and awareness

interventions at UTA to help these people. My current study is pending IRB

approval. It involves identifying that some students might suffer from a lack of

social awareness. Social interventions are being designed to help non socially

aware college students (such as those suffering from a disability) adjust to

college life.

Areas of Expertise:

SPSS software and Microsoft software. Able to analyze data efficiently and

analyze behavior also. Graduate experience includes advanced statistics, the

study of memory and learning, cognitive psychology, drugs and behavior,

neuroscience, research methods, and health psychology.

Certifications:

Human Subjects Protection Training (HSP)

Responsible Conduct in Research Training (RCR)

References

Dr. Timothy Odegard, PhD *******@***.***

Dr. Monica Basco, PhD, MD. *****@***.***

Dr. Angela Dougall, PhD ********@***.***

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