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Administrative Assistant Customer Service

Richmond, California, 94804, United States
March 15, 2011

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**** ***** ****** * Richmond CA **804

(510) ***-****

OBJECTIVE To be able to work as an "Administrative Assistant"

with a reputable company, contributing by

applying my

skills and expertise in this field and in

duties as assign

SKILLS Bilingual (Spanish-English)

Extensive experience on Sales Force, MS Word and Excel

Good customer service and interpersonal skills

Extremely creative, self motivated and fast learner


2010-Present Morada de Mujeres Del Milenio Support Group

Grant Writer Specialist & Translator

. Create and submit proposals to obtain grants for non-profit

support group.

. Translate all documents pertaining to support group programs

and interpret for clients in English-Spanish and Spanish-


. Perform a variety of administrative functions in support of

the organization by assisting the administrative director.

2009-Present Acosta Cleaning Services, All Bay Area, CA

Accounts Manager / Administrative coordinator

. Obtain and sign janitorial contracts.

. Manage supply purchases, direct vendor relations, generate

and maintain equipment tracking records.

. Assisting with the maintenance of proper bookkeeping

2004-2009 Cholestech Corp, Hayward, CA

Technical Service Administrative Assistant

. Create and track orders for both technical service, customer

service and field personnel by using the sales force


. Provide administrative support to technical service by acting

as main point of contact for customer inquiries

. General administrative duties (order supplies & literature,

arrange meeting rooms, faxes, emails, etc)

2002-2004 Employment & Human Services, Richmond, CA

Senior Level Clerk/ Translator

. Provide services to clients requesting applications for

medical/ food

Stamps program, extensive computer input Data Base,


and clearances on clients

. Translate English to Spanish on interviews between clients

and social workers

. Assist in mail room as needed



2004-Present American Red Cross Bay Area Chapter, Oakland, CA

CPR and First Aid Instructor

. Assist the Latino Community Preparedness program conduct

CPR and First Aid trainings in special training events

such as Un Sabado por la Familia and CPR Saturday

. Act as a community lead by promoting Red Cross services

in Richmond, CA


Contra Costa County

Passed the Spanish Fluency examination test

Bank of America

Certified CSR Teller

Dickinson Warren Business College

Certified Administrative Medical Assistant and EKG Technician

Medical Educational Development Institute

Certified Occupational Hearing Conservation

State of California Department of Health Services

Tuberculosis Overview for Health Workers and Social Service


American Red Cross

Certified CPR and First Aid Instructor


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