Administrative Assistant Customer Service
Resume:
RENZO M ACOSTA
**** ***** ****** * Richmond CA **804
OBJECTIVE To be able to work as an "Administrative Assistant"
with a reputable company, contributing by
applying my
skills and expertise in this field and in
duties as assign
SKILLS Bilingual (Spanish-English)
Extensive experience on Sales Force, MS Word and Excel
Good customer service and interpersonal skills
Extremely creative, self motivated and fast learner
WORK EXPERIENCE
2010-Present Morada de Mujeres Del Milenio Support Group
Grant Writer Specialist & Translator
. Create and submit proposals to obtain grants for non-profit
support group.
. Translate all documents pertaining to support group programs
and interpret for clients in English-Spanish and Spanish-
English.
. Perform a variety of administrative functions in support of
the organization by assisting the administrative director.
2009-Present Acosta Cleaning Services, All Bay Area, CA
Accounts Manager / Administrative coordinator
. Obtain and sign janitorial contracts.
. Manage supply purchases, direct vendor relations, generate
and maintain equipment tracking records.
. Assisting with the maintenance of proper bookkeeping
2004-2009 Cholestech Corp, Hayward, CA
Technical Service Administrative Assistant
. Create and track orders for both technical service, customer
service and field personnel by using the sales force
program
. Provide administrative support to technical service by acting
as main point of contact for customer inquiries
. General administrative duties (order supplies & literature,
arrange meeting rooms, faxes, emails, etc)
2002-2004 Employment & Human Services, Richmond, CA
Senior Level Clerk/ Translator
. Provide services to clients requesting applications for
medical/ food
Stamps program, extensive computer input Data Base,
appointments
and clearances on clients
. Translate English to Spanish on interviews between clients
and social workers
. Assist in mail room as needed
.
VOLUNTEER EXPERIENCE
2004-Present American Red Cross Bay Area Chapter, Oakland, CA
CPR and First Aid Instructor
. Assist the Latino Community Preparedness program conduct
CPR and First Aid trainings in special training events
such as Un Sabado por la Familia and CPR Saturday
. Act as a community lead by promoting Red Cross services
in Richmond, CA
EDUCATION
Contra Costa County
Passed the Spanish Fluency examination test
Bank of America
Certified CSR Teller
Dickinson Warren Business College
Certified Administrative Medical Assistant and EKG Technician
Medical Educational Development Institute
Certified Occupational Hearing Conservation
State of California Department of Health Services
Tuberculosis Overview for Health Workers and Social Service
Providers
American Red Cross
Certified CPR and First Aid Instructor
REFERENCES AVAILABLE UPON REQUEST.
Contact this candidate