Technician Insurance
Resume:
Theresa Aber
Safety Harbor, FL **695
Summary: Insurance professional with over 10 years experience managing a $10 million
workman compensation book of business in South Florida for a Fortune 500 company.
Professional Experience
AIG Commercial Insurance, Tampa Branch, Tampa, FL
Specialty Workers Compensation Division
2006- 2010 Underwriter - AIG
Primary responsibility was the management of the Workman’s Compensation business for
agent/brokers in the AIG South Florida Territory.
Responsibilities included analyzing submissions, accepting/declining risks for various underwriting
reasons, renewal retention, marketing of AIG Workman Compensation products, responding to
agent/broker inquiries concerning other divisions within AIG, and loss control on accounts with a
premium over $250,000.
Major Achievements:
• New business submission count was increased by 35% and the renewal retention
increased 15% from the previous year.
• Effectively managed and developed the agent/broker submission counts, which resulted in
a $1 million increase in the book of business.
2004-2006 Underwriting Technician - AIG
As Underwriting Technician my responsibilities and tasks were numerous and included the
following:
• Served on the Field and Service Task Force and participated in the FOCUS agent/broker
project.
• Assisted in the workflow reorganization which regulated how endorsements, missing
information and pending items were resolved.
• Creation of new business files with pertinent information for the underwriter to make an
initial determination of the risk
• Compiled renewal information, and requested missing information prior to the renewal date
of the policy
• Reviewed final audits to determine if endorsements were needed to the current policy
• Completion and analysis of the Account Evaluation form for new and renewal business
• Pre-renewal loss review and participation with agent/broker visitations and agency calls on
a regular basis to facilitate submission flow and build solid business relationships.
C.N.A. Commercial Insurance Company, Maitland Service Center, Maitland, FL
Premium Audit Department
2002-2004 Senior Premium Audit Technician – C.N.A.
As Senior Premium Audit Technician, my primary responsibility was to resolve audit disputes for
the 13 states which comprise the C.N.A. Central and South Central Regions. Additionally, I
obtained payroll and sales information from unproductive audits and had the audits processed
accordingly to generate otherwise outstanding revenue.
Supervised 5 individuals on special projects involving PEO’s and the small business BOP
programs.
1999-2002 Multi-Line Commercial Insurance Rater – C.N.A.
Rated, proposed and issued commercial insurance policies in the states of Georgia, Alabama,
North Carolina and South Carolina.
Worked with senior management on the implementation of a training program to train raters how
to manually rate private passenger autos for the State of North Carolina prior to the
implementation of an automated system.
Arranged and traveled on agency visits with the service center team leader.
Education: University of Central Florida, Orlando: 4 years undergraduate study in finance.
Certifications:
Certificate in General Insurance
Contact this candidate