Human Resources Customer Service
Resume:
Gregory S. Lyons
**** ******* **** ***** . ****** Ohio 44060 . *******@**.**.*** .
HUMAN RESOURCES LEADER
Human Resources leader with 20 plus years of broad-based business
experience in pharmaceutical manufacturing & services, health care products
& services, and industrial products. Passion for supporting the
achievement of positive business results by aligning HR strategies and
initiatives with financial, operational and organizational objectives.
Recognized for ability to develop and integrate human resource strategy
with business plan objectives that lead to a competitive advantage.
Results-oriented individual recognized for building high performing teams.
Demonstrated expertise and accomplishments in:
Strategic Business Change Management Organization
Partnering Leadership Development
Benefits Design/Admin Competency Modeling Performance Management
Employee Relations Training & Development Executive Coaching
Staffing & Recruitment Succession Planning Team Building
BUSINESS EXPERIENCE
TRIM TEAMS, LLC, Columbus, OH
2009 to present
Start-up company in the health, wellness, and nutrition industry.
Vice President, Human Resources
Report to the President/CEO, responsible for establishing HR systems to
support a startup business.
Ben Venue Laboratories, Inc., Bedford Heights, OH 2000 to 2008
$600 million custom manufacturer of sterile injectable pharmaceutical
products; 1,150 employees; subsidiary of privately-held Boehringer
Ingelheim Corporation, a $16 billion company with 40,000 employees.
Executive Director, Human Resources
Director, Human Resources
Served as the company's first HR executive with responsibility for the full
range of strategic human resource services. Reported to the
President/COO, served as key member of the business leadership team,
managed 5 direct reports, a staff of 18 HR professionals, and a $5.5
million budget.
. Developed HR strategies to support revenue growth from less than $200
million to over $600 million and headcount growth from 500 to nearly
1,200 employees:
. Designed and implemented a market-based compensation structure that
enabled the company to compete for leadership and technical talent across
the U.S.
. Developed recruiting model that included expansion of the market in which
the company recruited.
. Spearheaded efforts to institute a strategic business planning process
with resultant human resource components that included a more robust
talent management process, learning management system, 360 degree
feedback, leadership assessment process, management development
curriculum, and coaching.
. Generated annual savings of $2.0 million through a comprehensive 5-year
healthcare design and implementation strategy.
. Reduced turnover by 50% and improved 2-year retention 20% by redesigning
the selection process and wage structure, instituting career development
planning, and developing career progression models.
. Improved sales per employee 144% over 7 years by redesigning the
performance management process and instituting a competency-based
structure.
. Led initiative to implement a succession planning process for the
business. Collaborated with Corporate and other U.S. operating units in
devising a consistent process. Process has led to 5 people being
promoted to senior leader roles.
. Significantly reduced time and expense to manage job evaluation process
by instituting the Hay system.
. Led an inclusion initiative that maximized the effectiveness of what was
already a very diverse workforce.
STERIS Corporation, Mentor, OH 1998 to 2000
$750 million global leader in infection prevention products and services;
4,000 employees.
Director, Associate Relations - Health Care Group
Reported to the VP, Health Care Division; responsible for all HR activities
for 1600+ employees including international field service operations,
customer service and 18 distribution and contract sterilization sites.
. Start up of a new Human Resources team to support 1,600 Associates
worldwide.
. Established key measures and initiatives to significantly improve the
delivery of HR. services.
Avery Dennison Corporation, Painesville, OH 1984 to 1998
$4 billion global leader and manufacturer of pressure sensitive adhesive
materials and office products; 16,000+ employees.
Organization Effectiveness Leader - Fasson Roll North America (1997 to
1998)
Reported to the VP, Human Resources; provided consultation in the areas of
organization design, change management, performance management, and
leadership and employee development to an organization with $800 million in
sales and 1,800 employees.
. Facilitated a change from 3 autonomous, product-focused divisions to six
customer-focused marketing and sales divisions with centralized
manufacturing, technical, finance and HR.
. Led a process to decentralize the product management function to improve
customer service and effectively manage product line profitability.
Director, Human Resources - Fasson Films Division (1995 to 1997)
Reported to the Vice President/General Manager; responsible for all HR and
training activities for two manufacturing facilities, marketing, finance,
research & development, and operations; 400+ employees.
Played a key role in effecting 15% plus growth in sales and net income per
year.
43% increase in net income per labor dollar spent over 3 years
. 47% increase in sales per employee over 3 years.
. Redesigned exempt pay structure to a competency-based career band system.
. Implemented business results-based performance management and feedback
system.
. Led division restructuring that resulted in $2 million cost reduction.
Manager, Human Resources - Fasson Roll Division (1992 to1995)
Reported to the Plant Manager; responsible for all human resources, health
and safety activities for the manufacturing and distribution facility; 190+
employees.
Manager, Plant Human Resources - Specialty Tape Division (1986 to 1991)
Reported to Director, HR; responsible for HR for 160 employees in 2
manufacturing facilities; supported another 150 employees at division
headquarters.
Employment Representative (1984 to 1986)
EDUCATION
MBA, Case Western Reserve University, Cleveland, OH
BS, Business Administration, West Virginia University, Morgantown, WV
Contact this candidate