**** *.*. **** ****** 405-***-****

Oklahoma City abhq87@r.postjobfree.com

73115

To enhance and explore new and exciting job opportunities. I have a proven track record

Objective

devising/executing strategies that build sales, lower expenses, reduce shrink and increase

earnings in fast-paced, B2C service environments. Overseeing day-to-day operations,

budgets and strategic plan development, I met, and often exceeded, corporate expectations.

I have an extensive background in team building, problem solving, and process/performance

improvement. Skilled in training/development, I built management teams and staffs, driving

unprecedented growth.

My other key strengths include:

• Developing and implementing policies and procedures to increase revenues and market share.

• Managing inventory to improve in-stock numbers and reduce shrinkage.

• Facilitating training and integration of management teams following acquisitions.

• Increasing store brand penetration and improving merchandising to increase margins.

Inventory & Cost Control / Training / Change Management / Merchandising / Integrations /

P&L / Multi-Sites / Retail Operations / Productivity Improvement / Loss Prevention

Education Fall 1997-Spring 1999 Rose State College Midwest City, OK

Associate Degree/General Education

Achieved Associate Deans and Deans Honor Roll (1997-1999)

Professional September 2003-February 2006 & October 2006-present Dollar General Corp. Oklahoma City, OK

Experience District Manager Trainee/Store Manager, DG Store #4756

Trainee duties - To oversee districts when District Manager’s are out on vacation, sick leave, etc.

Resolve scheduling conflicts for all 14 stores in district

Maintain training for Assistant Mangers, Store Managers, District Managers, and Regional

Managers for several districts to maintain company standards and company progression

Holding district conference calls and preparing educational and discussion materials for company

objectives

Store duties - Responsible for entire store operations including sales growth, associate

progression, customer relations, theft awareness, community support, scheduling, and

deliveries.

Improved profit margins, employee training, shrink awareness, and store appearance.

Reduced overall shrink from $118,000 (2006) to $96,000 (2007), and then $89,000 (2008) while

steadily increasing sales at store #4756. Current projected 2009 shrink to be $50-60,000 as

advised by district management. Current sales up 10% from 2008.

Over the duration of employment, traveled to stores in Shawnee, Tecumseh, Ada, Warr Acres,

and various OKC metro locations to aid in clean up, merchandising, installation of equipment,

training, and covering store hours for managers as needed.

February 2006-October 2006 Love’s Travel Stop Seminole, OK

General Manager

Oversaw rotating shifts (business open 24hrs/day), deliveries, customer service, employee

performance & training, scheduling, fuel operations, food service (Subway Restaurant),

quality control, shrink awareness, and maintenance of accurate reports.

Store Manager

04/1999 to 01/03 Eckerd Drugs Hillwood Plaza Nashville, TN

Total store responsibility, oversee front end sales and pharmacy sales

Training, scheduling, deliveries, ordering, and shrink control and awareness]

References Available upon request.

Hobbies Any free time is spent hiking, fishing, and writing music with my daughter.

Accreditations Dollar General *

1st in division/7th in company for literacy donations (2007) * “Wow” status for Store

Success given by Vince Volz, Division Mgr. (2008) * Quarterly & Yearly Bonuses based on

increased sales and other criteria (2006-present) * “Model Store” status awarded (2009)

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