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Management Customer Service

Laurel, Maryland, 20708, United States
March 11, 2011

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**** ******* **** - ******, ** 20708

314-***-**** (C) - 240-***-**** (H)



Strategic Planning – Multi-Site Operations – Strategic Alliances

Finance & Budgeting – Organizational Design & Development

Management Executive with 30+ years of post award in-plant Department of Defense contract

management with a proven track record of superior operations performance, increased organization

effectiveness, and improved partnership with program offices, contractors, and agency personnel assuring

products are delivered on time, on cost, and meet technical requirements for the warfighter.

● Leadership - Developed resource model and led agency reviews to determine resource and skill

mix needs, streamlining the agency from over 20,000 employees to 10,000 employees while

implementing a responsive risk-based management system able to react quickly to changing


● Team Building – Transformed organizations that were poorly organized, lacked clear work

assignment processes, inequitable structure, questionable data integrity and prone to numerous

grievances into effective and cohesive organizations with significant improvements in

organization, mission performance, data integrity, improved employee morale and dramatic

reductions in grievances.

● Innovator – Developed strategy resulting in a national agreement resolving a travel compensation

dispute for a major segment of the workforce avoiding costly litigation.

● Negotiator - Saved $10-100M annually in canceling funds eliminating the need for Program

Offices to replace canceled funds out of current year appropriations.

● Customer Service – Built relationships with Acquisition Partners through effective participation on

Management Councils where issues were addressed and resolved as they arose. Provided a unique

perspective and established a problem-solving track record, balancing organization and acquisition

partner expectations.



Principal Consultant and Senior Program Manager, GCS, Inc., Jul 2009 - Present

Spearheaded the tracking and reporting on the Department of Veterans Affairs Recovery Act Program,

developed proposed improvements to the electric contract management system and organizational

performance measures. Developed VA acquisition policy, drafted responses to congressional inquiries,

and consulted on organizational alignment strategies. Also managed the entire GCS VA account and

provided on-site supervision of twenty or more GCS, Inc. Personnel.

Director, DCMA Special Programs East, Baltimore, MD, Oct 2004 – Jun 2009

Successfully directed the management of over 1,000 contracts valued in excess of $10B for systems and

subsystems critical to national security. Developed and deployed measures linked to contract

requirements, customer goals and Agency Performance Plan. Provided advice and authoritative guidance

in contract administration, quality assurance, engineering, production, manufacturing, pricing and

property administration. Improved organizational performance through mission reviews, adjusting

processes and practices to achieve organization and program goals while assuring compliance with

acquisition laws and regulations, agency policies and local guidelines. Successfully shepherded the

validation of a major defense contractor’s Earned Value Management System – a first in the Agency.

Took action to remove impediments to operational success and developed or revised goals and measures

to track progress. Used the full range of personnel management tools to plan and implement an effective

organization structure. Managed $8.5M labor and non-labor budgets to assure organization needs are met

within budget limitations and financial records and property inventories remained current and accurate.

Resolved labor-management issues and made decisions on complaints and grievances consistent with

agency guidelines.

Director, Contracts, DCMA Special Programs Division, Alexandria, VA, Aug 2003 – Sep 2004

Interpreted and deployed agency policies on all aspects of acquisition life cycle support and the in-plant

contract management mission throughout the nationwide organization. Determined field office

compliance to assure policies resulted in efficient and effective contract management support to

acquisition partners and buying commands. Policies and procedures related to all contract management

functions including contractor system reviews, industrial support, property management, quality

assurance, engineering and manufacturing systems, and program and technical support.

Deputy Commander, DCMA Boeing St. Louis, St. Louis, MO, Jun 1998 - Jul 2002

Senior Civilian of the largest "in-plant" office in DCMA, directing the management of over 3500

contracts valued at over $75 billion. Contracts managed included several critical and high risk Major

Defense Acquisition Programs such as the US Navy F/A 18 E/F "Super Hornet”, the US Air Force F-15E

"Strike Eagle", the US Marine Corps AV-8B "Night Attack" Harrier, as well as Harpoon and Tomahawk

missiles, the Conventional Air Launched Cruise Missile (CALCM) and the satellite guided Joint Direct

Attack Munition (JDAM). Developed and led agency-wide resource review teams.

Contract Operations Manager, DCMA Twin Cities, Fridley, MN, Jul 1995 – Jun 1998

Led a multifunctional workforce performing the entire range of contract management functions on a

variety of critical and complex weapon systems and subsystems. As the senior technical expert,

represented the organization in consultation with key officials of the Military Services, DoD, and

contractors concerning elements of contracting, policy deployment, legislation and precedent setting

situations regarding contract management and administration. Successfully organized and

institutionalized DCMA/Contractor/ DCAA Management Councils at two major defense contractors,

implemented several Single Process Initiatives with significant cost savings to the government and

industry and expanded the role of the management councils to include all continuous improvement and

streamlining activities.


MS in National Resource Strategy, National Defense University, Wash, DC, 2003

BS in Business, University of Minnesota, Minneapolis, MN 1985

Graduate, Kennedy School of Government, Senior Executive Fellows Program, 2007

Graduate, Federal Executive Institute, Leadership for a Democratic Society, 2000


Current TOP SECRET (SSBI/SCI) Security Clearance

Member, Department of Defense Acquisition Corps

DAWIA Certified Level III, Program Management

Numerous performance and recognition awards during career

Elected Director, (6 years) and Chairman, (4 years) Board of Education for Independent School District

728 in Elk River, MN for 12 schools with 7K students and a $40+M annual budget.

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