Customer Service Technician
Resume:
Brenda Padula
*** ****** ***., *********, ** ****6
***************@*****.***
Summary:
I am a dependable, hard working, responsible team leader with strong
manufacturing skills. I have strong communication and interpersonal skills
that help me be an effective problem solver.
Objective:
Be a part of a great team. Use my manufacturing/technician/customer service
experience to the best of my ability
Professional Experience:
Genzyme Biosurgeries
Aug. 2-Dec. 10, 2010
Aseptic Technician Assistant
? Sterile Gown Certified
? Maintains Batch Record Documentation
? Filtration of Buffer and Saline Solutions
? Performed all duties in the Precip. Area
Vyteris,Inc., Fair Lawn, NJ
2007-2009
Manufacturing Technician Lead
. Operator-Fabricator Machine (Medicinal Patches). I was a lead and an
operator.
. Trained first then trained other operators.
. Also, was a lead in 3 areas. Manufacturing, Fabrication and Solution
Room
. Operator-Computer controlled pouching machine
. Operator-Mutivac Unit/Sealer
. Trained to work under cGMP conditions (current Good Manufacturing
Practices)
. Familiar with MPR's (Master Production Report)
. Participated in Inventory Management
. Hand-made Medicinal patches for wear studies for clinical study and
product development
. Completed Lots in a timely manner
MediMedia, Carlstadt, NJ
2006
Shipping Coordinator
. Scheduled pick-ups for UPS, FedEx, DHL and Post Office
. Fulfilled orders for Project Managers
. Kept a neat and organized shipping dock
. Trained on handling return drugs
. Loaded trucks when necessary with pallet jack
. Trained on FIFO (First in First out)
. Inventory of Lot Numbers and Expiration Dates
Vyteris, Inc., Fair Lawn, NJ 2004-
2006
Manufacturing Technician
. Operator of Fabrication and Pouching machines and the Multivac sealer
. Trained on 3m Hood/Respirator
. Trained in safety procedures
. Trained in measuring and weighing ingredients as per MPR's
. Participated in activities related to a successful FDA audit
Involved in the following activities:
. Calibrating ph meter (Orion), analytical balance
. Making of buffer solutions and extraction solvents for HPLC assays.
. Manufacturing clinical patches (patch inspection, patch pouching and
sealing) under cGMP conditions
. Maintaining laboratory cleanliness and neatness
Qualex (a Kodak subsidiary) Fair Lawn, NJ
1996-2004
Shipping Lead/Digital Operator
. Involved in Sorting/Matching/Shipping order
. Checking customer orders and special instructions
. Matched orders to invoices
. Making shipping labels for FedEx, DHL and Airborne
. Scanning negatives
. Communicating problems in a timely manner
Notable Attributes:
. Worked 11 hours shifts
. Good attendance
. Good team player
. Became a lead within 1 year
Education: GED
Hobbies: Helping out at a preschool working with children, Baking
ect...
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