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Sales Manager

Location:
Cincinnati, OH, 45224
Posted:
March 12, 2011

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Resume:

Carl Lucas

**** ******* ***

Cincinnati, Ohio ***24

513-***-****

513-***-****

*********@****.***

Sales / Service Manager

Driving Revenue Growth Within Highly Competitive Markets

Talented, Creative, Profit-Driven Sales Professional Recognized by Current

Employer for Expertise in Sales and Management

QUALIFACATIONS PROFILE

I have extensive product knowledge in various fields,along with creative

ideas for product applications. I have a solid history of sales and sales

management success and proven ability to develop sales potential in new

market areas. I have strong analytical and planning skills, combined with

the ability to coordinate the efforts of many to meet organizational goals.

I have productive and efficient work habits that require little

supervision. I am a self- motivator with high energy.

I have a track record of steadily increasing responsibility, as an Outside

Sales Representative,Sales Manager and Service Manager for Aramark

Refreshment Services, Crystal Springs Water and Coffee Company and

currently at Alpine Valley Water and Coffee Company.

My Background features experience in Sales - Sales Management - Equipment

Installation and Field Service Management. I am dedicated and poised to

provide a dynamic job performance for an aggressive, high-quality firm. I

am currently seeking career challenges and growth opportunities

commensurate with my experience and ability.

TECHNICAL AND PROFESSIONAL SKILLS

Customer Driven - Self-Motivated - Teamwork Focussed - Telemarketing

Experience -

Quality Focussed - Proven Sales Strategies - Key Account Experience - B2B

Sales Experience - Professional Vocabulary - Strong Written & Verbal

Skills - Strong Work Ethic- Strong Organizational Skills - Detail Oriented

- Closing Skills - Strong Business Ethics - High Level of Integrity -

Experience Analyzing Financial Reports - P/L Responsibilities - Budget

Responsibilities - Supervisory & Training Experience - Leadership

Experience -Computer Skills MS Office - Mechanical Drafting Skills -

Blueprint Reading Training - Equipment Installation - Tool & Die Machinest

Experience - Carpentry Experience - Plumbing Experience - Electrical

Experience

WORK HISTORY :

Alpine Valley Water Co. Cincinnati, OH

Bottled Water Systems- Water Filtration Systems - Office Coffee Systems

SALES REPRESENTATIVE - Ohio - Kentucky - Indiana

( February 2005 to Present )

*Duties involve growing the business through increased sales; Bottled Water

Coolers - Water Filtration Coolers - Office Coffee Single Cup & Frac- Pac

Systems - Reverse Osmosis Systems - Water Softeners - UV Light Systems -

Chlorination Systems - Iron Removal Systems

* Actively prospect B2B for new business opportunities

* Identify and develop business relationships with new and existing

customers

* Aid and assist in the development and implementation of equipment

maintenance, service and installation

programs.

* Insure total customer satisfaction - go the extra mile

ACCOMPLISHMENTS:

* Introduced equipment and installation guide lines that have resulted in

four years of trouble free installations and efficient equipment operation

and also lead to a reduction in the companies insurance premiums.

* I Have achieved new account matrix for four consecutive years while

taking on other responsabilites such as training new sales representatives

and customer service representatives. Also supervising new equipment

installations and purchasing new equipment.

Aramark Refreshment Services Inc. Monroe, Oh.

Vending Equipment - Water Filtration Systems - Office Coffee Systems

SERVICE MANAGER - Ohio - Kentucky - Indiana

( February 2003 to February 2005 )

* Responsible for a yearly replacement parts and new equipment budget of

over $100.000 thousand dollars

* Experience reviewing financial reports

* P/L and contract management responsibilities

* Oversee the daily operation of the field service team

* Conduct pre-installation surveys of new account sites; submit detailed

drawings for customer review.

* Supervise the installation of Water Filtration Systems - Office Coffee

Systems - Vending Equipment

* Manage the fleet of route trucks; schedule preventative maintenance -

review repair expenditures - fuel costs - DOT guidlines

* Manage the maintenance and repair of the building - janitorial and

grounds keeping services

* Manage spare parts and materials inventories; vending,office coffee,and

water filtration systems

ACCOMPLISHMENTS:

* Introduced several cost savings programs and ideas for the service

department.

* Implemented a new process for refurbishng and preparing vending machines

to be delivered to new and existing customers. The process resulted in

significantly reducing over time and man hours needed to prepare equipment

for installation. My process was incorporated through out the company and I

was reconized by upper management as the developer and given full credit

for it's success.

Crystal Springs Water Co., Cincinnati, OH

Bottled Water - Water Filtration Systems - Office Coffee Systems

SALES / SERVICE MANAGER - Ohio - Kentucky - Indiana

(July 1994 to November 2003 )

*Oversee the daily operation of the sales force and service departments for

Cincinnati and Columbus

* P/L and contract management responsibilities

* Experience reviewing financial reports

* Train and mentor new outside sales representatives and field service

technitions

* Insure each outside sales and field service team member achieves or

surpasses the accountability matrix

goals

* Conduct pre-installation surveys and supervise the setup of new accounts;

Water Filtration Coolers - Office Coffee Systems - Bottled Water Coolers -

Reverse Osmosis Systems - Water Softeners - UV Light Systems

ACCOMPLISHMENTS :

* Successfully lead each sales team member to meet or exceed a goal of ( 50

) sales calls a day and ( 350 ) new accounts per year

* Managed the introduction of new product line; point of use water

filtration - combined with office coffee

Crystal Springs Water Co., Cincinnati, Oh

Bottled Water - Water Filtration Systems - Office Coffee Systems

OUTSIDE SALES REPRESENTATIVE - Ohio - Kentucky - Indiana

( April 1990 to July 1994 )

* Grow the business through increased sales; Bottled Water Coolers - Water

Filtration Coolers - Office Coffee Systems - Reverse Osmosis Systems -

Water Softeners - UV Light Systems - Chlorination Systems - Iron Removal

Systems

* Actively prospect for new business opportunities

* Identify and develop business relationships with new and existing

customers

* Aid and assist in the development and implementation of marketing

programs

* Ensure total customer satisfaction - go the extra mile

ACCOMPLISHMENTS :

* Met or exceeded the matrix for new account aquisitions and pricing every

year

* Ranked in the top10% of more than 440 account representatives

(nationally) each year for new account aquisitions

* Promoted to Sales Manager in 1994; responsible for new account growth and

base business retention for the Ohio, Kentucky and Indiana markets.

EDUCATION / TECHNICALTRAINING :

* Graduate of Withrow High School - 1972

* Ohio College of Applied Science - Technical Drawing ( Mechanical Design

) - 1976

EMPLOYER

SPONSORED TRAINING

* Concord Renn Inc. - 1972 to 1974 Two Year Apprenticeship ( Tool & Die

Machinist )

* Crystal Springs Water Co. ; Courses in Interviewing Skills - Customer

Service - Team Management

* Crystal Springs Water Co. ; Computer courses in Windows 95/98 & 2000 -

Microsoft Office - Word 2000 - Excel - Power Point

* Crystal Springs Water Co. ; Courses in - Bottled Water Production -

Reverse Osmosis Systems - Ultra Violet Light Systems - Water Softening

Systems - Water Chlorination Systems and Iron Removal Systems

*Aramark Refreshments Services - ( Scarlet Oaks ) Courses in Time

Management - Team Leadership

Commercial Refrigeration -

* Alpine Valley Water Company ; 48 Hour Course in Act 6.0 Contact

Management Software



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