Administrative Assistant Customer Service

Audrey McBride

*** *. *****

Apt. D

Ennis, Texas 75119

214-***-****

**********@*****.***

Objective: Office Management

Summary of Qualifications:

. Over twenty six years Office Management and Administration Experience

. Demonstrated organization, communication and management skills

. Proficient computer skills

. Excellent internal and external customer service skills

. Hard working, loyal, ambitious and goal oriented professional

Skills:

Administration

. Managed and trained new employees on company rules, policies and

procedures

. Assisted top level executive government officials

. Implemented new mail system resulting in streamlining communications

. Maintained security of government facility

Office Skills

. Reconciled sixty credit card accounts monthly

. Inventoried over $75,000 in equipment

. Ordered and inventoried office supplies

. Performed data entry, filing, and ten key by touch

. Operated computer, fax and copier

. Completed and entered journal entries

. Processed charge backs and refunds

Computer

. Utilized computer programs and systems, including Windows, MS Office

and Internet

. Created and updated client databases and accounting spreadsheets in

Excel

Work History

Public Service Officer, City of Dallas, Dallas, Texas, June 2005-Present

Credit Card Reconciler, Greyhound Lines Inc., Dallas, Texas, July 2000-

December 2004

Administrative Assistant, Greyhound Lines Inc., Dallas, Texas, October 1994-

July 2000

Administrative Assistant, Texas Instruments Inc., Dallas, Texas, October

1984- February 1993

Education:

BSBA in Business Administration May 2000

Texas A&M University-Commerce, Commerce, Texas

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