Quality Assurance Administrative Assistant
Resume:
Jacqueline Yates, LMSW, CASAC
Brooklyn, NY 11219
(917) 804-
9669
EDUCATION
Fordham University 2004-2006 New York, New York- Major: Master of Social
Work
Long Island University 1999-2003- Brooklyn, New York-Major: Bachelor of
Arts in Social work
Ulster County Community College 1984-1986 -Stone Ridge, New York-Major:
Community Services/Individual Studies
C.W. Post of Long Island University 1979-1982 -Greenvale, New York-Major:
Elementary/Special Education
CREDENTIALS: Licensed Master Social Worker, Credentialed Alcoholism and
Substance Abuse Counselor
EMPLOYMENT:
820 River Street, Inc.
Brooklyn, New York
Position: Clinical Director June 2010 - Present
Responsibilities:
-Oversee clinical aspects of 100 bed long-term residential substance abuse
program-Oversee day to day aspects of facility-Provide clinical and
administrative supervision of ten clinicians, including one student-
Facilitate Case Conference Meetings, Administrative Meetings, Community
Meetings-Conduct In-Service Trainings-Review admission paperwork and assess
new clients-Assign cases-Provide crisis intervention-Monitor clients'
attendance at psychiatric appointments-Consult with psychiatrist, doctor,
and nurse as needed-Complete chart reviews
-Develop multiple group curriculums on an ongoing basis-Develop program
group and activity schedule-Develop staff schedule-Act as liaison to
various community agencies-Represent agency at monthly Borough meeting
Lutheran Medical Center June 1991-June 2010
Brooklyn, New York
Position: Clinical Coordinator- August 2007-June 2010
Responsibilities:
-Oversaw day to day operations of Substance Abuse Outpatient program-
Provided clinical and administrative supervision of 5-7 clinicians-
Assessed, reviewed and assigned new clients to appropriate clinicians-
Reviewed clients' progress and adequacy of clinical documentation through
various measures-Facilitated case conference, team and administrative
meetings-Participated in weekly clinical supervision-Completed quality
impact project-Completed quality assurance documentation -Completed chart
reviews including visit check review and hospital interdisciplinary review-
Represented agency at monthly Brooklyn Committee on Alcoholism and
Addiction borough meeting-Liaison to external agencies-Interviewed
prospective employees, trained new employees -Completed annual performance
evaluations-Provided crisis management-Weekly STARS monitoring-Facilitated
community meeting -Facilitated medication management group for clients with
co-occurring disorders-Provided individual therapy and group therapy
Clinic based part-time 1991-1998, full-time 1998-2007
Responsibilities:
-Provided individual and family counseling, overall development,
implementation and coordination of care for caseload- Extensive work with
co-occurring disorders, including facilitation of medication management
group- Facilitated a variety of didactic and process oriented groups in an
out-patient setting, including tobacco awareness group and positive life
skills groups for legally mandated clients- Served as a member within an
interdisciplinary team providing comprehensive care- Provided appropriate
referrals to detoxification units, rehabilitation centers and psychiatric
units when indicated- Completed written psychosocial assessments and
developed comprehensive treatment plans- Past Team Member of incident
review committee, morale committee- Supervised psychology intern
Position: Addictions Counselor
School based part-time: 1991-1998
Responsibilities:
- Facilitated psychoeducational groups with elementary school students /
children impacted by a family member's addiction -Provided individual and
family therapy for high-risk students and their families -Assisted in
coordinating School District 22 Annual Health Fair -Participated in a
summer program with high-risk children
Ellenville Community Hospital March 1988-May 1991
Ellenville, New York
Position: Addiction Counselor in Biochemical Dependency Unit
Responsibilities: Individual counseling, Discharge planning and referral,
facilitated groups for individuals and families, treatment planning, family
counseling, crisis intervention, clinical documentation
Benjamin Lonstein, Esquire September 1984-March 1988
Ellenville, New York
Position: Administrative Assistant
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