Melissa Truong
***** ******** ****. ***. ****
Austin, TX 78759
Cell: 512-***-****
****************@*****.***
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Professional Objective: To acquire a challenging, permanent full time position that allows me to
maximize the utilization of my strong technical experience. I am committed to being task-
oriented in performance in everyday duties. In a professional environment, I am devoted to
providing exceptional business-client relations and representing work associates in the highest
manner possible. I am an incredibly enthusiastic and self-motivated individual.
Employment Background:
Grapevine Salons - (March/2005 – December/2008)
Title: Aesthetician
• Performing facials, hair removal, and other skin related treatments.
• Client-based therapy with skin services and follow-up
• Ability to sell products that would best serve the clients in their every day lifestyle.
Bowne Business Solutions - (July/2000 – February/2004)
Title: Administrative Assistant/Receptionist
• Manage administrative responsibilities such as travel arrangements, expense reports,
time entry, calendaring, and schedule firm/client meetings.
• Hospitality functions Coordinator at Brobeck, Phleger & Harrison LLP.
• Responsible for coordinating executive meetings, parties, luncheons, and various
employee functions.
• Responsible for supply purchasing.
• Liaison between caterers and vendors and management.
• Maintains supply inventory.
• In addition to hospitality duties, I have various clerical duties.
• Assist in the mail/copy center as needed.
• Fill in as receptionist with heavy switchboard when needed.
Texas Department of Human Services- (November/1993- August/1998)
Title: Administrative Assistant
• Responsible for client interface (office receives 180 phone calls daily)
• Advises callers of eligibility requirements for waivers and reciprocity for placement
on Nurse Aide Registry (NAR), mails applicable forms.
• Answers questions regarding Nurse Aide Registry rules, policies, and applicable
laws.
• Reviews Nurse Aide Registry applications for accuracy and completeness. Inputs
and verifies data in the NAR database (over 120,000 files).
• Responsible for file maintenance and mail operations (pick-up, sorting, and
delivery)
Education:
• Austin Community College- Certification in Bookkeeping and Accounting.
Completed: Spring 2010
• Mansfield Business School- Degree in business computer
• Austin Community College- completed course work towards degree in
business.
Skills:
• Microsoft XP,Windows 2K
• Microsoft Office- (Word, Excel, PowerPoint), Lotus Database
• Typing ability of approximately 75 words per minute
• Courteous and helpful personality with service
• Answer high volume of telephone calls with proper phone etiquette
• Fluent English/Vietnamese
** References available upon request**