Nelcy Torres
***-** **** *****, ****** Hills, NY, 11375 (h)718-***-**** (cell) 813-465-
**** abhq4k@r.postjobfree.com
Administrative support professional experienced working in fast-paced
environments demanding strong organizational, technical, and interpersonal
skills. Highly trustworthy, ethical, and discreet; committed to superior
customer service. Confident and poised in interactions with individuals at
all levels; detail-oriented and resourceful in completing projects; able to
multi-task effectively. Capabilities include:
Microsoft Word, Excel, Customer Service & Verbal & Written Communication
PowerPoint, Outlook, Relations Bilingual Relations-Spanish
Access Organization Filing & Data Archiving
Problem Solving Juggle Multiple Projects
Prioritization
Professional Experience
Administrative Assistant Deutsche Bank New York, NY
2007-2009
Global Banking-Consumer Group Division - Supported Managing Director and 2
Directors (Long-Term Assignment)
. Experienced in a variety of environments with expertise in
administrative assistance, organization, and attention to detail
. Excellent talent in "reading" the customer, gleaning information, and
providing appropriate solutions
. Experienced in accepting a variety of projects and working them to
completion with effective follow-through.
. Managed extensive domestic and international travel arrangements and
timely submission of expenses.
. Coordinated conference rooms for client and internal meetings
including all materials, catering and video conference set up
. Scheduled and coordinated meetings, interviews, appointments, events
and other similar activities for supervisors, which also included
travel and lodging arrangements.
. Maintained confidentiality and professionalism while exceeding work
expectations in fast-paced environment
. Edited high volume of presentations, documents, spreadsheets and
various meeting materials with great attention to detail and
deadlines.
Executive Administrative Assistant Thomson Corporation New York, NY
2005-2007
Finance Division - Senior Level Management Team
. Coordinated with various staff for operational support activities of
the unit; served as a liaison between departments and operating units
in the resolution of day-to-day administrative and operational
problems.
. Provided administrative/secretarial support for various
departments/divisions such as answerd telephones, assisted visitors
and resolved a range of administrative problems and inquiries.
. Operated desktop computer to composed and edited correspondence and
memoranda from dictation, verbal direction and from knowledge of
policies of established departments/divisions; prepared, composed,
typed, edited and distributed agendas and minutes of numerous
meetings.
. Performed various support duties including phone, calendar, expense
and travel management for team of 10.
. Assisted in the review and management of expense claims for all
regional branches.
. Designed and developed client and employee facing document and
presentation materials.
Administrative Assistant UBS Investment Bank New
York, NY 2002-2005
Supported the U.S. Head of Ratings Advisory Division
. Managed all office equipment, procurement and supply orders and
tracked and processed all cost center expenditures.
. Acted as the central point of contact for emergency client inquires
and routed requests appropriately.
Marketing Administrative Assistant Citibank-Alternative Investment New
York, NY 1999-2001
Marketing Division - Supported 1 Director and Project Managers
. Distributed of Hedge Funds brochures and reports; globally on a
monthly and quarterly basis.
. Assisted the Director, Project Managers and Vendors, in the designing
of new hedge funds brochures.
. Organized and maintained files including attendance for staff members.
Executive Administrative Assistant Deutsche Bank New
York, NY 1997-1999
Compliance Department - Supported Managing Director and 2 Vice Presidents
Administrative Assistant American International Group New
York, NY 1994-1997
Risk Management/Transportation Division - Supported Profit Center Senior
Manager and Team
Nelcy Torres 2 Page
Education & Professional Affiliations
City University of New York, BMCC Certified Administrative Professionals
Program 2010
International Association of Administrative Professionals 2010
2010