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Engineer Sales

10400, United States
March 12, 2011

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Curriculum Vitae

M.M.M. Musthaque

Regional IT Support Engineer

Career Objective

( To associate myself with progressive organization use my skills and

knowledge to fulfill the diverse job requirements.

Professional Summary

> IT experience in Networking, System Administration, Hardware

Maintenance, Assembling, Troubleshooting and Programming.

> Experience in Windows - NT/2000/XP/Vista/ Windows 7 Networking

> Experience in Installing & Configuration various software for Windows

Work Experiences

> Working with M/s Nahil Computers Company from 05th May, 2005

Onwards as a Support Engineer.

> Resident Engineer (System Support)

The Saudi British Bank (HSBC Group), Riyadh

Assigned as a Resident System Engineer in Saudi British Bank, which is

one of the main customer for Nahil Computer Company in System Hardware

and Network maintenance.

Handling of various user problems on Windows NT 4.0 and HWS OS2

servers involving complete end user level support in head office and

branch offices of the bank.

Bank network is configured on multiple enterprise domain model with

Compaq high end Servers like Proliant 3000, 5500, 6000, 7000, ML370,

DL360, & Compaq EP EXM, EVO and SFF Service Desktop System etc.,

Installation and maintenance of Bank Application and troubleshooting

of all sort of Software and Hardware Problems on the network.

Worked in Head Office, Riyadh from 05th May, 2005 to 31st September,

2005 & Jeddah Main Branch from 3rd December, 2005 to 12th June, 2006

Presently working in Head Office under CWD (Command Windows

Desktop) project as a Support Engineer.

Worked with M/s Samba Financial Group (The Saudi American Bank) -

Head Office, Riyadh under the sponsorship of M/s Nahil Computers

from 10th October, 2006 to 31st March, 2007 as a Customer Support


Worked for PC deployment project in Etihad Etisalat Co- Mobily

which involved all out -lets throughout the kingdom for six months


Experience includes, Administration of Windows NT, support for mail

facilities in LAN and WAN environment including, network designing and

troubleshooting on the Intel desktop environment.

Knowledge on System

Technical expertise

V Assembling, hardware troubleshooting, maintenance and upgrade for

desktop Installation of networking hardware like NIC cards,


V Deployment of Microsoft desktop applications MS Offices, Lotus Notes

client including operating system like Windows95/98 NT 4.0, Windows

2000 & Windows XP Pro.

V Support for a wide range of desktop and laptop( HP,Compaq, Mitac,

Toshiba, Acer, IBM etc.)

Working Knowledge

V Desktop operating systems and associated applications

V Communication devices such as modems, LAN, Switches/Hubs - both on

Ethernet and Token ring

V ProComm CD drives and Lantronix print servers

V Structured cabling systems

V Application systems primarily in the banking environment

> Worked at M/s THE TRADESMANN SRI LANKA (LTD) from 1st September 1995

to March 2005 as an Accountant Assistant.

(Worked for reputed trading & manufacturing organization with a

workforce of over 800 employees)

IT Duties / Responsibilities at Headquarters & Branch offices - 4 Years

(Concurrently handled IT and Finance duties for a year and till date

(3years experience) fully at IT Dept, as IT Assistant from 2001)

V Responsible for the overall IT Operation of the Organization's IT

Department, Including Branch Offices.

V Independent Management of the existing Software Application developed

in VFP by way of making modifications and extensions.

V Independent management of the existing Network infrastructure (LAN)

and Network Terminals on Windows Advance Server 2000.

V Main Network Server Configuration & Administration, Data Cabling and

installation of Network Switches/ Routers without retaining any

outside companies specialized in Network Engineering.

V Troubleshooting & Repair of Personal Computers Including assembly of

System Board, Processor & Other Components.

V Upgrading and installation of Operating System such as Windows,

2000/XP, CISCO Routers, Switches, Network Interface Cards (NIC's)

V Installation & Configuration of Network Server, Terminal &

Installation of Network Operating System such as Advance Server 2000,


V Preventive Maintenance

V Installation, Configuration & Troubleshooting of Internet / E-mail

Application, Software's.

V Preparation of field Engineering Reports.

V Uploading and downloading process using FTP.

Other experience in Financial Department & Stock Control Department (1995

to 2001)

Finance Department - Handling 4 Years

V Inventory Control System

V Auditing Sales Reports

V Monitoring Collection Plan

V Controlling of Post Dated Cheques

V Maintaining Debtors System

V Maintaining and Controlling Debtors Accounts

V Confirming Debtors Balance with the Sales Representatives

V Reconciliation of Debtors Balance

V Maintaining the file in Computer System

V Maintaining Sales Audit System

V Preparation of Sales Representative's Commission and Incentives

V Maintaining Payroll system

V Maintaining General Ledger System

V Main Cashier and Petty Cashier

V Reporting to Director Operation any discrepancies and errors

V Preparation of monthly Bank Reconciliation

Stock Control System - Handling 2 Years

V Handing Stock Control System

V Maintaining Bin Cards

V Maintaining Stock Ledger

V Supervision of the store

Professional Qualification

< " Successfully followed Microsoft Certified Professional." At Winsys

Networks Hi-Tech Training & Consulting. Colombo 06 - Sri Lanka.

Covering Subject:

a) 70 - 270 : Installing, Configuring, and Administering Microsoft

Windows XP Professional

b) 70 - 290 : Managing and Maintaining a Microsoft Windows Server 003


< "Diploma in Hardware and Advance Networking." At Winsys

Networks Hi-Tech Training & Consulting. Colombo 06 - Sri


< "Diploma in OS/400 Operating System, SQL/400, QUERY/400, and Web

Designing System." at Golden Key Software Solution Ltd., Colombo 04

- Sri Lanka.

< "Diploma in Programming & Application" at the Future tech Computer

System, Colombo - 06 Sri Lanka.

< "Diploma in System Engineering (Software)" at the Myown Computer

System, Colombo - 06 Sri Lanka.

< "Spoken English Course" at the Royal Institute. Colombo - 06 Sri


Education Qualification

< Passed the General Certificated of Examination Ordinary Level in 1992

December. Three Subject

Personal Information

Name In Full : Mohamed Mashoor Mohamed Musthaque

Address : # 15/17, Madakissa Road, Horetuduwa, Moraruwa,

Sri Lanka.

Contact Details : 0094 - 778224944 Residence ( Sri Lanka)

: E-mail :

Date of Birth : 25th September 1975

Sex : Male

Nationality : Sri Lankan

Passport No : M1949405

Driving License : DL No. A005838215

Religion : Islam

Marital Status : Married

I hereby certify that the particulars given above are true and correct to

the best of my knowledge.

Date : - M. M. M. Musthaque

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