Manager Customer Service

MEGAN M. ZEGLER

**** *. ******, *******, ******** 60641 773-***-****

Email: ******@*******.***

PROFILE Business professional with over 20 years experience in all aspects

of business administration and general accounting. Excellent analytical

skills, strong client relationship abilities, team player who works

effectively and independently in challenging environments. Proficient in

QuickBooks, Microsoft Office: Excel, Word and Outlook, knowledgeable in

Great Plains.

WORK EXPERIENCES

Integrity Payment Systems, Des Plaines, Illinois

Executive Assistant for CFO 2005-Present

. Responsible for all aspects of the Corporate General Ledger, Accounts

Payable, Accounts Receivable, Company Delinquencies and Corporate

Reconciliations.

. Implemented a system to track and collect receivables from multiple

clients which reduced receivables by 50% in the first year and has

maintained timely payments for the past three years.

. Created a system to track multiple types of payments to vendors which

reduced staff time to hours from weeks in filing required government

forms.

. Responsible for reimbursements and maintaining corporate credit card

accounts.

. Established and maintained high level of customer service to increase

business and assure client satisfaction.

. Prepared 1099s for 200+ vendors at year-end to ensure timely and

accurate distribution and filings.

. Oversaw the workflow, process, procedures, and communication for all

work done in direct support of the CFO.

. Drafted correspondence and communicating on the CFO's behalf with a

wide range of internal and external constituencies.

Big Design, Chicago, Illinois

Office Manager/Admin Assistant 1995-2005

* Responsible for all aspects of business planning, financial

development, and corporate accounting.

* Created and implemented computer accounting systems from inception of

company. For the maintenance of Accounts Receivable, Accounts Payable

and preparation of monthly, quarterly and annual tax reports.

* Maintained coordination of President's calendar and daily agenda. Made

travel arrangements, scheduled appointments and coordinated meetings.

. Managed all logistics for meetings hosted by the President as well as

manage special projects and activities requiring a high-level of

involvement by the President

. Responsible for ordering all supplies, maintaining all equipment and

lease agreements as well as renegotiations.

* Scheduled all temporary contract help to improve productivity of

designers.

* Completed all monthly, quarterly and annual reports, budgets,

retirement and insurance benefits plans.

* Responsible for all aspects of annual review and renewal of health

benefits packages.

* Scheduled and managed year-end help to handle corporate tax

preparations.

* Managed all expense reimbursements and corporate credit card accounts.

Pilgrim Lutheran School, Chicago, Illinois

Treasurer and Secretary of Social Activities 2001-Present

* Coordinated all aspects of annual fundraiser from planning theme to

ensuring final event ran smoothly

* Increased funds raised annually from $26,000 to $40,000

* Interviewed all hired help for annual fundraiser as well as solicited

and managed volunteers for event night.

* Responsible for all accounting and cash management of major fund-

raisers

* Managed all payments for vendors as well as expense reimbursements.

Bountiful Board, Chicago, Illinois

General Manager and Accounting Supervisor 1994-2000

* Responsible for scheduling of all employees either full time kitchen

staff, store front staff or contract employees for outside functions

* Managed all aspects of catering including event planning, project

scheduling and production management to insure prompt delivery of

event staff, equipment and food.

* Maintained inventory of store front groceries, kitchen supplies and

foods as well as all materials used for catering events and carryout

food items

* Ensured all equipment required for event was on site either from our

supplies or ordered from rental agency.

* Maintained all accounting spreadsheets to prepare monthly sales tax

filings

* Computerized all financial information to track income and expenses,

improve collections, maintain favorable trade terms, manage cash flow

and prepare accurate and timely payroll, government and financial

reports.

* Prepared budgets, maintained records and managed cash flows

Clausen Miller Law Firm: Chicago, Illinois

Accounts Payable Manager 1989-1994

* Maintained accurate and balanced accounts for all financial records

managed cash flow and reconciled daily receipts.

* Developed relationships with vendors which reduced payables from over

90 to 35 days thereby expanding credit options and improving cash

flow.

* Responsible for timely reconciliation of checking account with a

monthly volume of over 1000 vendor checks to allow for timely cash

flow reports.

* Tracked and maintained travel and entertaining expense reimbursements

* Planned and hosted monthly Associates reception

EDUCATION

Loyola University, Chicago, Illinois

* Bachelor of Arts, 1988- Concentrated fields of study included

business, communications and history

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