Sales Manager
Resume:
WINDY H. ROGERS
Raleigh; NC *****
919-***-**** (H)
(C)_________________________________________________________________________
______________________________
OBJECTIVE: To enhance the success of a growing company in a responsible
position that will utilize my expertise to achieve and exceed projected
goals.
SUMMARY OF QUALIFICATIONS:
Excellent administrative skills; data entry proficiency; type 80-85 wpm;
can handle a multitude of duties to include all office related tasks. As a
plus; I have excellent communication skills; supervisory experience; and
ability to train others; and work quite well with others. Computer
knowledge and expertise includes Internet; Microsoft Office; Excel; Access;
Word for Windows; PowerPoint; Professional Write; Quick Schedule; and
Electronic Mail Systems; State of North Carolina's NCAS System; NCID and
Affinity Healthcare Program System.; 10 points Protected Veteran.
WORK HISTORY
Aug. 2010 - Dec. 2010
Dorothea Dix Hospital; Raleigh; NC
Administrative Assistant-Employee Health (contract position)
Served as Office Manager for the Division and served as Administrator to
Nurse Supervisor; Unit Managers; Social workers; etc. Responsible for
scheduling patient appointments; preparing spreadsheets and maintain
employee health files. Coordinated time sheets; and informed Unit
Supervisor of division issues and concerns. Assisted Workman's Comp RN
Nurse with Employee claims; assisted with setting up weekly hospital
clinics; transported lab specimens; maintained clinic statistics;
maintained monthly statistics for Infections & Disease Control Influenza
vaccinations; maintained Employee Health Database transcriptions of
physicians notes. Generated patient referrals and orders provided by
hospital physicians; maintained clinics and office supply orders via NC
INCAS System; answered phones; maintained outlook email account;
replenished hospital department's first aid kits on weekly basis; generated
employee medical records upon request; maintained employee requests for
medical records statistics; maintained patient outside treatment
appointments daily/monthly statistics; generated correspondence to
employees with positive PPD test results; assisted RN's with employee
Influenza Clinic by verifying employee's health coverage and entering
vaccination dates into employee database.
March 2002 - March 2008
Ferguson Enterprises; Raleigh; and NC
Oct. 2005 - March 2008
Showroom Coordinator
Greeted customers upon entrance into the showroom. Effectively
communicated appointment policy; prepared literature packages; assisted
homeowners purchasing new construction/renovation with plumbing; lighting;
and appliance selections. Managed/scheduled consultations via outlook;
managed customer job folders; maintain bid follow-up system; address "Thank
You" cards for whole house selections. Answered incoming showroom calls;
assisted with showroom administrative duties as time needed; Maintained
literature levels; Processed orders; scheduled product training for Sales
Associates; Prepared Portfolio's for Outside Sales Associates to market and
generate new Builder / Designer Accounts; placed orders; contacted venders
to verify ETA'S on order arrival.
Nov. 2003 - Oct. 2005
Ferguson Enterprises Shared Purchasing Division; Raleigh; NC
Senior Procurement Buyer
Interacted with Branches, Shared Purchasing Centers, Sourcing, Logistics
and Marketing. Responsible for service levels and inventory management of
all production their product category; involved in developing other buyers;
Managed Procurement related projects for their product categories;
purchased products for vendors in order to meet service level and inventory
management goals. Handled special orders and expediting of orders as
needed.
March 2002 - November 2003
Ferguson Enterprises - Raleigh; NC
Showroom Inside Sales Representative
Developed and maintained customer relationships for large customer
accounts; Addresses customer requests and resolved customer complaints
utilizing advanced product knowledge; Updated Order Management Log (OML) on
a daily basis; Entered quotations; orders; cash sales and requests for
credit in a accurate &timely manner. Followed up on bids due to expire;
orders; backorders; open quotations; and outstanding PO's; Provided
accurate pricing; inventory and delivery of information to customers;
Partnered with outside sales associates to grow assigned account base and
service accounts more effectively; processed and followed up on inter-
branch and FAST orders; Provided customer with information about new
products &services; Communicated company policies and procedures (warranty
information; deposit policy; return goods policy; etc.); Informed
purchasing agent or purchasing centers of product needs and potential
product shortages;
Processed credits on returned and defective material assist in preparation
of job quotes; stock list quotations; folders; and submittals upon request;
Coordinated deliveries with the shipping manager; warehouse manager; or
supplier generated business as a result of sales calls (cold calling);
Served as a trainer /mentor for lower level Inside Sales associates.
Jan. 2000 -March 2002
Temple Baptist Day School; Raleigh; NC
Assistant Director
Directed activities of preschool; day care center or other child
development facility to provide instruction and care for children; prepared
and submitted facility budget to board of trustees; administrative agency;
or owner for approval;
Authorized purchase of instructional materials and teaching aides as books,
toys, and games designed to stimulate learning; interviewed and recommended
hiring of teaching and service staff; performed various HR duties;
conferred with parents regarding facility activities, policies and
enrollment procedures. Conferred with teaching staff regarding children
behavioral or learning problems; and recommended methods to modify
inappropriate behavior and encouragement of
learning experiences. Reviewed and evaluated facility activities to ensure
conformance to state and local regulations; reviewed and approved menu
plans and food purchases; Prepared and maintained paperwork for students
receiving vouchers for the Smart Start Program and Department of Human
Services Grant Writing.
Sept. 1999 - Jan. 2000
FEMA (Federal Emergency Management Agency); Raleigh; NC
Database Specialist; (HURRICANE FLOYD) (contract position)
Determined eligibility of applicants from database of approximately
100,000; sorted and disseminated data; ensured qualified applicants
received financial assistance and housing accommodations; visited disaster
sites; gathered personal data and submit electronically; generated reports,
graphs, and demographic information from source database; maintained
database designed to track flood victims in Eastern North Carolina due to
disaster(s); Supervised two support staff .
June 1998 -July 1999
Community Learning Center; Raleigh; NC
Executive & Outreach Administrator
Provided support to Executive Director; established Technology Hub sites in
Public Housing Communities design for after school care, mentoring,
tutorial program, computer training, preschoolers programming, and GED
program for
parents; generated various data and statistics on Residence living inside
the Public Housing Communities; assisted CEO with organizing fundraising
events; Established and maintained contact with current and potential
donors, foundations,
and governmental agencies; attended monthly Board Meetings; wrote Grants;
Managed the Scholarship Program for high school seniors residing in the
public housing communities. Visited College Campuses with Recipients of
the
Scholarship Program; attended daily meetings with CEO with donors &
sponsors. Assisted with establishing other Technology Hub sites in other
public housing communities in adjacent towns & cities; assisted with
fundraising by meeting with various fortune 500 Companies throughout the
Triangle Area; supervised and facilitated the development and
implementation of strategic long-range plans; Worked with the CEO to
effectively communicate the mission of CLC to Civic organizations;
educational institutions; legislative bodies; and churches; Met with
Senators of NC to discuss long range planning on implementing hub sites
throughout the State of NC.
August 1996 -May 1998
North Carolina Medical Board; Raleigh; NC
Medical Licensing Agent
Responsible for processes and regulations of all professions under the
Board's jurisdiction. Entered applicant and licensee data into the license
database; Ensured that each licensee's practice information remains
current; Answered calls and responded promptly regarding license status;
contacted producers as necessary to collect all required information for
licenses and appointments; processed license applications or requests for
appointment according to state regulations; Completed all necessary state
forms and instructions to fulfill licensing requests through the use of
software; verified physician residency training; attended monthly Board
Meetings.
June 1986 - August 1996
The Salvation Army Community Center; Raleigh; NC
Assistant Director
Responsible for overseeing of both After School and Summer Day Camp
Programs; implemented daily programs and activities; attended monthly board
meetings; coordinated and assisted with Toys for Tots and Angel Tree
Christmas
Programs; Performed various HR duties to include hiring; maintained staff
scheduling; payroll; etc; collected all after school and summer day camp
payments; maintained all bookkeeping and accounting records; assisted with
program planning for after school and Summer Camp programs; Reviewed &
assessed scholarship applications for low income families in the after
school / summer day camp programs; implemented Evening Parenting classes in
conjunction with non-profit organization - Safe Child of Wake County;
implemented and managed the volunteer program with various local colleges
to assist with after school reading & tutorial program; assisted Director
with daily operational duties.
EDUCATION
1982 - 1986 Graduated - Millbrook High School - Raleigh, NC
Jan. - Mar. 2010 - Attended Johnston Community College - Cleveland
Center- Clayton, NC
CERTIFICATIONS
Medical Terminology - Johnston Community College Clayton; NC
REFERENCES
Available upon establishment of mutual interest
Contact this candidate