Customer Service Administrative Assistant
Resume:
Joyce Minor
Burbank, CA *****
********@*****.***
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Qualifications:
. Over 10 years of successful experience in the administrative
environment.
. Detail oriented with strong follow-up skills.
. Enthusiastic to work as a team player or independently;
outstanding customer service skills.
. Proficient in Microsoft Word, Internet and data entry; type 45 wpm.
Experience:
Freelance Burbank, CA
Assistant 01/09 to present
. Answer phones, schedule appointments, and coordinate travel
arrangements.
. Purchase supplies, stock inventory and perform internet research.
Toyota of North Hollywood North Hollywood, CA
Customer Relations/Office Assistant 10/04 to 01/09
. Communicated with customers, employees, and other individuals to
answer questions or explain information, take orders, and address
customer complaints.
. Compiled, copied, sorted, and filed records of office activities,
business transactions, and other activities.
. Operated office machines, such as photocopiers and scanners, facsimile
machines, voice mail systems, and personal computers.
. Responsible for typing weekly sales reports for Department Manager.
Apple One Employment Glendale, CA
Office Assistant 11/02 to 10/04
. Greeted visitors and callers in a courteous manner; responsible for
answering multi-line telephones.
. Followed up on existing vendor work orders and maintained files.
. Prepared letters, memos and reports for staff.
Dubnoff School for Educational Therapy North Hollywood, CA
Administrative Assistant 09/01 to 10/02
. Maintained medical eligibility records for special needs children
enrolled in school.
. Coordinated off-campus field trips; assisted students in obtaining
after school employment.
. Answered phones, scheduled meetings, ordered supplies, opened, sorted,
and prepared outgoing mail.
. Prepared monthly reports for school director on progression of
students enrolled in the employment youth program.
Education:
Glendale Community College Glendale, CA
Computer Software Applications
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