Project Manager Technician

Scott DeLisle

**** ***** **** ****, ***********, New York 14719

716-***-****(*************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

I am level headed, goal directed, hands on Telecommunications/IT Management

professional with over 15 years of experience including; commercial,

residential, industrial- analysis, installation, maintenance and repair of

communications systems making complex issues simple.

CORE STRENGTHS

. Coordinate ordering of hardware, software, services, etc.

. Authorized System Administrator for Analysis and solution management

for cellular devices for domestic/international users.

(Synchronization, tethering, coverage, business voice/data plan)

. Provided call detail reporting for accuracy of company usage

. Researches and resolved invoice-billing errors, ensuring completeness

and accuracy of vendor documentation.

. Installs equipment, machines, wiring, or programs to meet

specifications

. Troubleshoot- determining causes of operating errors and deciding what

to do about it.

. Repair machines or systems using the needed tools.

. Manage one's own time and the time of others.

. Use logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions or approaches to problems. Research

and resolve invoice-billing errors, ensuring completeness and accuracy

of vendor documentation

. In a flash, Determine the kind of tools and equipment needed to do a

job.

EXPERIENCE

Telecom Analyst-

Superior Temporary Agency Williamsville, NY

Dresser-Rand (OLN) (08/21/2009-Present)

. Authorized order placer for all cellular device equipment. (N.Amer.

Appx. 1200 users)

. Created reports for cellular device usage, documentation, upgrading &

replacement

. Coordinated shipping, tracking & delivery of devices using interoffice

mail, FedEx, UPS

. Collaborates with COMMS team weekly discussing Telecom issues with

Network

. Supports management with internal investigations regarding cellular

abuse.

Project Manager/Lead Technician

Air National Guard (2008-2009)

. Manage crew in the installation and construction of telecommunications

network including: structural drilling, conduit sleeves, fire

stopping, concrete patching, erecting ladder racking and bays,

pulling, terminating, testing labeling, and certification of cabling

systems for multiple buildings on military base.

. Inventory and secure all materials and supplies for future

deployments.

. Works from blueprints and schematics, draws asbuilts, removes existing

wiring.

I R Technician

Verizon, New York, Inc.

(2006-2008)

. Traveled to customers' premise to install, maintain, and repair audio

and visual electronic reception equipment and accessories.

. Inspected and tested lines and cables, recording and analyzing test

results, to assess transmission characteristics and locate faults and

malfunctions.

. Measured signal strength at utility poles, using electronic test

equipment.

. Set up service for customers, installing, connecting, testing, and

adjusting equipment.

. Placed insulation over conductors, and seal splices with moisture-

proof covering.

. Accessed specific areas to string lines and install terminal boxes,

auxiliary equipment, and appliances, using bucket trucks, or by

climbing poles and ladders or entering tunnels, trenches, or crawl

spaces.

IT Manager/ Telecommunications Technician

Seneca Gaming Corporation

(2003-2006)

. Assumed direction and leadership of Communications network,

contacted vendors and reviewed and explored existing contracts/ SLA

agreements for Key watcher, GameTek, POS, InfoGenisis, etc.

. Interim slots manager/technician, prize courier.

. Installed, programmed and updated extensions for NEC IPS/IVR 2000PBX;

NEAX voice mail. Trained new users in computer proficiency.

. Created player-tracking database using MicroSoft database and hotline

for gaming profit/loss statements, and released to patron upon valid

request.

. Answered distress calls 24X7 for cell phones, pagers, wireless

communications, all MACs voice/data network (Seneca Gaming).

. Revamped and reorganized defunct front office filing system and

created ticket task flow system for interdepartmental IT efficiency.

Worked with other departments to achieve common goals. Requisition

manpower for special projects.

EDUCATION

. Bachelor of Science Telecommunications Management (6/1991) DeVRY

Institute of Technology, Los Angeles, California.

. Course Completion AMP CONNECTORIZATION (4/1995) Harrisburg,

Pennsylvania

. Course Completion MCSA, A+ (3/2003) Tech State, Blasdell, New York

. Course Completion NEC America NEC IPS/IVR 2000 (12/2004) Irving, Texas

. Verizon Pole Climbing Certification (12/2005) Amherst, New York

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