Customer Service Manager

CHRISTINA HERNANDEZ

**** ******** **. #** ( Colton, CA ( 92324

909-***-**** ( *************@*****.***

objective

To obtain a full time position in a professional office atmosphere.

Summary of qualifications

. Keyboard Typing 45 WPM

. 10 key

. Professional phone etiquette and multi-lines

. Filing and office organization

. Payroll experience and ledger balancing

. Bilingual English/Spanish

. Customer service and Cashier experience

. Receptionist skills

Employment

04/2010-05/2010

Enumerator

U.S. Census Bureau, San Bernardino, CA

. Completed door to door population surveys.

. Met quota of 4 surveys per hour.

. Helped other enumerators finish their binders.

. Explained purpose of census to the general population.

06/2006-02/2009

DMV Title Clerk

Toyota of Redlands, Redlands, CA 92374

. Completed new and used vehicle DMV registration and plates

. Processed payroll for all departments highly confidential

. Inventory

. Balanced daily ledgers

. Processed payoffs on vehicles traded in and wholesales

. Receptionist and Cashier as needed

10/2002-11/2004

Office Coordinator

Nissan of San Bernardino, San Bernardino, CA 92408

. Assistant to General Manager

. Ran efficient office processed new hires and terminations

. Processed new hire paperwork verified employment references

. Buyer for every dept office supplies to roof repair cost

effective

. Receptionist and cashier as needed receipted all Car sales

. Arranged company meetings and staff functions

Education

HS Diploma,

Gateway Community High School, Camarillo, Ventura County, CA

Accounting, (degree not completed)

Valley College, San Bernardino, CA, 92408

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