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Manager Customer Service Experience Store .Net

8036, United States
March 14, 2011

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Hillary Springel

*** ********** ****

Hainesport, NJ 08036



To obtain a recruiter position that will enable me to use my communication skills in order to recruit

and hire employees that can contribute to the organization’s strategy.


Rutgers University, January 2008

Bachelor of Arts, History


J. Crew

February 2010- Present

Training Manager

-Source and recruit appropriate candidates for open positions

-Resume screening

-Use competency based behavioral interviewing to identify candidates and make appropriate


-Submit background checks

-Negotiate salaries

-New hire on boarding

-Conduct quarterly training meetings with entire staff

Hollister Co.

November 2007- February 2010

Store Manager

-Source and recruit appropriate candidates for open positions

-Represent the company at career fairs and other off-site recruiting events

-Partnered with local campus career centers as well as neighboring businesses

-Used behavioral based interviewing to identify candidates

-New hire on boarding

-Developed staff of associates and managers

Key Skills

-Excellent verbal, written, and interpersonal communication skills

-The ability to effectively communicate with all levels of employees

-Fosters an environment of teamwork

-Ability to work in fast paced environment and multi-task

-Strong decision making and listening skills

-Customer service

-Competent in Microsoft Office & Outlook

References available upon request

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