Customer Service Medical
Resume:
Vitalina Goncalves
Boston, MA 02125
Phone: 617-***-****
E-mail: ************@*******.***
Objective: Enthusiastic person seeks receptionist position with the opportunity to provide exceptional
customer service to both internal and external clients.
Computer experience: Software: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint,
Microsoft Outlook, Microsoft FrontPage, Microsoft Publisher, Microsoft Project,
Microsoft Money, Crossword Perfect, Borderland Print Shop, Intuit Turbo Tax, Visio
technical.
Programming Language: Basic, Visual Basic, COBOL, RPG,
SQL, JavaScript, HTML, XML, Operating Systems, Windows,
Mac OS, Unix, Linux, VMS.
Work experience: Au Bon Pain, Dorchester, MA 2004-Present
Food Service Cashier
Answer telephones to provide information and receive orders.
Greet customers entering establishment, and take food orders.
Tabulate bills using cash register, and receive payments.
Bay State College, Boston, MA 2000-2002
Office Assistant
Assisted faculty and staff with responsibilities and
questions.
Assisted other students with duties.
Answered telephones, directed calls, and took messages.
Compiled, copied, sorted, and filed records of office activities and other activities
Reviewed files, records, and other documents to obtain information to respond to
requests
.
Saint Patrick’s Rectory, Roxbury, MA 2000-2002
Receptionist
Greeted clients.
Answered telephones, directed calls, and took messages.
Operate office machines, such as photocopiers and scanners, facsimile machines,
voice mail systems, and personal computers
Reviewed files, records, and other documents to obtain information to respond.
Education:
Sullivan & Cogliano Training Centers, Brockton, MA 2008-
2009
In the Medical Office Specialist Program, an intensive 480-hour, hands-on, career-ready training program,
including Medical Terminology, Medical Billing & Coding, Health Insurance Processing,
and Medical Office Procedures.
Contact this candidate