Manager Sales

DIANE M.RICKETTS

** ******* **. *******, ********** 06460 203-***-****

*****.*************@*****.***

PROFILE: Over 14 years experience as a Personal Assistant and Executive

Assistant to high-level executives, principals and an individual in the

entertainment industry.

QUALIFICATIONS:

. -Accurate, precise and ethical in all work assignments

. -Adept at analyzing and resolving issues

. -Maintain strict confidentiality in all matters

. -Exercises independent judgment and decision making abilities

. -Offers high level of enthusiasm

. -Possess exceptional organizational, communications, leadership and

interpersonal skills

SUMMARY OF SKILLS:

Personal Tasks Budget House

Manager

Calendar Management Microsoft Suite Type 55

WPM

Gatekeeper Travel Arrangements Contractor

Develop and Maintain Files Property Manager Liaison

Coordinate Meetings Special Events

Blackberry

Financial Matters Expense Reports Legal

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT-, Eversley Capital LLC, Milford, CT, 2007-Present

Provided high-level administrative and executive support to a series of

clients.

. Handle financial matters for clients, taxes, mortgages, banking and

credit

. Appointed Health Proxy to client, Oversee treatment plans, insurance,

appointments and consults

. Prepare documentation and maintain files.

. Personal Tasks.

. Coordinate Legal affairs for clients.

. Established and maintained professional and productive relationships

with customers and businesses

. Calendar management

PROPERTY MANAGER- Independent, Milford, CT 2007-Present

Provide property management for clients who own properties in CT besides

their primaries.

. Serve as contractor on remodeling projects.

. Coordinating vendors and service people for maintenance

. Oversee all leasing, negotiations, contracts and collections

regarding tenants.

. Direct advertising, showings and handle any legal issues connected to

properties.

MORTGAGE CONSULTANT, Eversley Capital LLC, Norwalk, CT 2008-Present

. Market loan products to customers in residential and commercial real

estate

. Licensed mortgage consultant in the state of CT with a book of

business.

GENERAL MANAGER, Black Rock Mortgage, LLC, Fairfield, Connecticut, 2006-

2008

. Screened, interviewed, and hired qualified employment candidates and

facilitated training programs

. Established and developed a successful team through skilled

management, mentoring, and training

. Built strategic alliances with lending sources to provide

brokers/clients with greater flexibility/options

. Educated and advised clients on mortgage products and services to best

meet their needs and goals

. Created promotional literature, direct mail, and email broadcasts to

promote business development

LEGAL ASSISTANT AND OFFICE MANAGER, Attorney Noah Eisenhandler, New Haven,

1998-1999

. Managed the daily administrative activities of the high-volume law

firm; prepared and processed court filings, answered a high-volume of

incoming calls on a multi-line system, and coordinated all schedules

. Updated and maintained confidential client files and managed and

maintained attorney calendars

PERSONAL ASSISTANT FOR CELEBRITY, Yonkers, NY 1988-1998

. House Manager for family

o Organized and directed, financial aspects. (i.e. bank accounts,

taxes, investments)

. Scheduled all personal and professional calendars

. Set-up, managed office

. Travel arrangements-domestic and international.

. Liaison between talent and employer

. Planned and coordinated special events

PERSONAL/EXECUTIVE ASSISTANT: -University of Illinois Athletic

Association. Vice President. Champaign, Ill. 1983-1985

. Handled professional and personal calendar

. Travel arrangements

. Managed office and all administrative duties.

. Event Planning

ADDITIONAL PROFESSIONAL EXPERIENCE

SENIOR LOAN OFFICER / SALES REPRESENTATIVE, DISCOUNT FUNDING ASSOCIATES,

NY, 2003-2006

. Developed and implemented strategic marketing and sales campaigns for

the Connecticut territory

. Established and maintained professional and productive relationships

with customers and businesses

: MORTGAGE ORIGINATOR / MARKETING / SALES, Conseco Bank, Milford,

Connecticut, 2002-2003

. Promoted and marketed diverse mortgage products through a strong, pre-

established referral network. Ranked 14th in the country in sales

production.

SALES AND SERVICE MANAGER, Waltham Services, Incorporated, Norwalk,

Connecticut, -2001-2002

. Managed the sales and service operations of the branch and oversaw

business development activities

. Supervised, motivated, mentored, and evaluated employees and

facilitated effective training programs

TEACHER - SECONDARY SCHOOL, Gray Lodge Shelter for Women, Hartford,

Connecticut, 1999-2001

. Developed effective curriculum for Physical Education, Health, and

Computer classes for 7th-12th grades

. Served as the Food Service Coordinator for the school and developed

and monitored all food programs

EDUCATION and TRAINING

MASTER OF SCIENCE DEGREE - MAJOR IN SPORTS MANAGEMENT - COMBINED MBA

PROGRAM

University of Illinois - Champaign, Illinois - Master of Science Degree in

Sports Management/MBA Completed

BACHELOR OF ARTS DEGREE WITH A MAJOR IN COMMUNICATIONS - BUSINESS

COURSEWORK

University of Illinois - Champaign - Bachelor of Science Degree with a

major in Communications Completed

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