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Customer Service Life Insurance

Taylor, Michigan, 48180, United States
March 03, 2011

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Christie Orsick

**** ***** ? Taylor, MI ***** ? 313-***-****

OBJECTIVE: To obtain a position using my organization, communication

and analytical skills; would welcome assignments in banking,

administration, or accounting/economics.

EDUCATION: Albion College, Albion, MI

Bachelor of Arts in Economics, May 2006

. GPA: 3.7/4.0

. Graduation Recognition: Cum Laude

. Dean's List Recognition: 2002-2006

The Ohio State University, Columbus, OH

(September 2006- March 2008)

Major: Zoology

. GPA: 3.7/4.0

. Dean's List Recognition: 2006-2008


Merchandising and Pricing Associate, Sears, Dearborn, MI 2009 -

August, 2010

. Continuous customer interaction on sales floor and over


. Participated in teams to re-price merchandise.

. Maintained floor stock.

. Worked to maintain floor integrity to national standards.

. Processed point-of-sale transactions as needed.

. Trained new employees in women's department procedures and

important tasks.

. Multi-tasked between women's department, shoes department

and jewelry counter.

. Assisted team leads in setting point-of-purchase displays.

. Worked individually to set ad signage.

. Ability to set clothing racks to the national plan-o-gram


. Part of the "Loss Prevention" team; monitored the dressing

rooms to make sure all articles of clothing were accounted


Life Insurance Representative,

Banker's Life and Casualty Co., Livonia, MI 2008 - 2009

. Interacted with customers on a daily basis to develop

referral business.

. Resolved customer inquiries efficiently and effectively.

. Discussed avenues for customers to meet long-term financial


. Reviewed and clarified clients' in-force policy features

and compared benefits.

. Utilized computers to access additional product information

and training.

. Demonstrated persuasive skills.

. Organized and maintained customer records.


Customer service, Mr. Fresh Milk Depot, Lincoln Park, MI

Summer 2005-2006

Customer service, Gaz's Family Ice Cream, Allen Park, MI

Summer 2003-2005


. Excellent oral and written communication.

. Proficient in using personal computers, Microsoft Office


. Completed two years of accounting within Economics Major.

. Ability to maintain filing systems or create new ones as


. Ability to learn new information quickly to facilitate

business development.

. Capable of working in a team environment contributing ideas

or independently following management directives.

. Ability to research and organize data.

. Basic language ability in French.

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